Manager - Goleta

Off The Charts is Expanding! We are seeking awesome managers looking to lead.

Candidates must be knowledgeable connoisseurs with the expertise to educate and assist guests with their needs, preferences, and budgets, while having a "CAN DO" attitude to join our fast-paced team.

Responsibilities:

• Ensure the employees provide superior service to guests, including but not limited to properly greeting guests with a smile at arrival and departure, assisting guests promptly, and maintaining a clean store.
• Implementing operational and company-wide policies and procedures, e.g. properly handling cash, managing safety concerns, etc.
• Staying informed about new products and changes in the cannabis industry. Be seen as the store expert on products.
• Properly communicating to employees on company policies and procedures while ensuring employees abide the policies.
• Ensure employees process guests' payments accurately, proper handling of money and the use of the dispensary's Point of Sale (POS) system.
• Ensure opening, closing is properly managed.
• Overseeing inventory management ensuring there isn't excessive or inadequate inventory.
• Responsible for staff administration, to include but not limited to scheduling, minimizing overtime, ensuring breaks are taken, and adequate staffing, approving time off requests and hours. In addition, comply with state and federal law.
• Working with HR to manage employee performance, attendance, and behavior by proper communication, drafting and delivery of CAFs when necessary.
• Manage store administration, such as accurately labeling products.
• Verifying guests are of legal age.
• Communicate with management if any issues were to arise.

Requirement:

• MUST have a minimum of 2 years of Dispensary management experience.
• MINIMUM 1 year of metric experience.
• Experience in the services industry a big plus.

Skills & Knowledge:

• Proven experience in retail space
• Experience in retail sales
• Knowledge of cannabis law
• Knowledge of cannabis strains and its medicinal benefits
• Outstanding organizational skills
• Excellent communication skills
• Ability to multi-task
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

Job Type: Full-time, 8-hour shift

Pay: $22.00 - $28.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Vacation hours
• Discount on products

Disclaimer:

Off the Charts is an equal employment opportunity employer. Off the Charts prohibits discrimination and harassment of any type towards our employees or applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.