What are the responsibilities and job description for the Manager of Commercial Fuel Sales position at Offen Petroleum?
Job Description
Job Description
Description : Position Overview
The Manager of Commercial Fuels directs the daily activities of dispatchers and drivers in assigned locations, facilitating the maximization of resources to achieve efficient load delivery, customer satisfaction, and the company’s financial goals.
Essential Duties and Responsibilities
- Develop standardized operating processes and procedures for the delivery of fuel.
- Champion safety, DOT compliance, efficiency ideas, cost reduction measures, and the implementation of changes as they pertain to areas of responsibility.
- Forecast staffing, workload, and performance results to meet business demands.
- Work closely with the dispatch team(s) to ensure weekly driver capacity needs are met.
- Assign work and monitor progress; guide, train, and develop employees and conduct individual performance reviews.
- Conduct audits to ensure compliance with DOT records, safety documentation, etc.
- Formulate training and incentive plans, maintain efficient team structure and performance through analytics, processes, and tools that meet future needs.
- Monitor quality assurance throughout the fuel delivery process and troubleshoot any issues that require escalation.
- Triage and address on-the-road problems and delivery issues as needed.
- Manage emergency response to fuel cross drops, spills, and retentions.
- Recruit, hire, and assist with training dispatchers and drivers.
- Administer the transportation management software TMW and run reports as requested by leadership.
- Assist in implementing and improving operational systems, processes and policies in support of the organization’s mission; assist with long long-term planning.
- Work as a team with Offen’s sales and supply staff
- Build and maintain driver and dispatcher schedules, track and monitor driver and dispatcher time off requests.
- Other duties as assigned.
Requirements :
Required / Preferred Education & Experience
Eligible for company benefits including :
Working Environment and Physical Demands
Work is performed in a standard office environment with frequent local travel. Requires the ability to lift files, open filing cabinets and bend or stand as necessary; may regularly require the ability to lift up to 35 lbs. and occasionally lift 80 lbs. with assistance.
Legal Statements
Offen Petroleum is an at-will, equal opportunity employer.
