What are the responsibilities and job description for the Lead, Shift Operatns position at Office Depot?
Job Description
The Shift Operations Lead provides supervision and direction to daily Regional Production Center digital print activities through proper labor, equipment, and materials resource allocation. This position engages daily with RPC client services staff, pre-production and digital production team, and supervises all production operation specialists, operation assistants, and their production activities. The Shift Operations Lead promotes targeted levels of both internal and external customer satisfaction, provides operational support to the Production Facility Manager, and acts as a liaison between Production Facility Manager, Client Services, production/service staff, field-based personnel, and vendor support associates.
This position oversees execution and adherence to targeted quality standards, on-time performance standards, labor productivity, facility 5S organizational standards, and order control standards. Performs duties assigned by the RPC Production Facility Manager.
Qualifications
About the Role
This position requires effective leadership and management in a professional work environment. Must demonstrate sound judgment. Must be able to plan, prioritize, and implement detailed instructions in a timely and efficient manner through direct reports and other employees. Must possess active listening skills, analyze customer and employee needs, and have the ability to learn new information and processes within company guidelines.
The Shift Operations Lead provides supervision and direction to daily Regional Production Center digital print activities through proper labor, equipment, and materials resource allocation. This position engages daily with RPC client services staff, pre-production and digital production team, and supervises all production operation specialists, operation assistants, and their production activities. The Shift Operations Lead promotes targeted levels of both internal and external customer satisfaction, provides operational support to the Production Facility Manager, and acts as a liaison between Production Facility Manager, Client Services, production/service staff, field-based personnel, and vendor support associates.
This position oversees execution and adherence to targeted quality standards, on-time performance standards, labor productivity, facility 5S organizational standards, and order control standards. Performs duties assigned by the RPC Production Facility Manager.
Qualifications
- Associate's Degree or equivalent experience.
- 1-3 years' experience.
About the Role
This position requires effective leadership and management in a professional work environment. Must demonstrate sound judgment. Must be able to plan, prioritize, and implement detailed instructions in a timely and efficient manner through direct reports and other employees. Must possess active listening skills, analyze customer and employee needs, and have the ability to learn new information and processes within company guidelines.
