What are the responsibilities and job description for the Retail General Manager position at Office Depot?
The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
The General Manager is also responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis.; Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications and Requirements:
High School diploma or equivalent required; bachelor’s degree preferred in Business, Marketing, Retail Management, or another related field
Minimum two to four years management experience or demonstration of skills and learning through an internal development program;;
Must have good business acumen
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence at all levels and possess executive presence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
Must possess ability to process information/merchandise through POS register system
Salary : $47,000 - $66,000
