What are the responsibilities and job description for the Senior Sales Consultant position at Office Depot?
Company Description
Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 2,000 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $17 billion, and employs about 66,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.
Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today!
Job Description
The Sr. Sales Consultant-Technology is a full-time role, and the person in this position will have ownership of the Technology & Tech Services areas. S/he will be responsible for engaging and providing an exceptional experience for customers requiring Technology products/services. S/he is expected to quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced Technology product and services knowledge to meet customers’ needs.
The person in this role demonstrates a passion for the brand, technology products and services, and other products offered to our customers. S/he will utilize Office Depot’s proven sales principles to proactively engage customers, in order to drive the sales of Technology Products or Services and properly assess customer needs to ensure satisfaction in every interaction.
The associate in this position is also responsible for the training of Sales Consultants, or other associates within the store regarding Technology products, selling behaviors, attachments and services. Additionally, s/he, will perform daily and weekly maintenance of the assigned area.
Qualifications
High School or GED
*Must be at least 16 years old.
Must be knowledgeable in the Technology area •Must possess advanced selling skills. •Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers •Must be adaptable to a changing environment •Must be able to coach and train others in a professional environment •Possess excellent verbal and written communication skills •Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities •Must possess ability to process information/merchandise through POS register system •Positive and Engaging •Action Oriented •Integrity, Accountability & Trust •Demonstrate passion for the brand, products, services and solutions offered to our customers •Must possess a desire to continually develop personal selling skills and product knowledge •Drive for Results •Decision Quality •Patience
Additional Information
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.
Working in our stores provides you with unlimited possibilities to start or expand your career.
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.
