AV Sales Coordinator – Boston, MA

The AV Sales Coordinator provides AV order administration and customer service support to ensure that Red Thread policies and procedures are followed and gross profit is retained.

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Responsibilities :

• Manage AV orders throughout the order cycle from quote entry to order entry, product tracking and order closeout.
• Convert quotes into orders and release all orders in accordance with established department procedures.
• Ensure PO’s reach vendors.
• Process vendor acknowledgements and follow up on inconsistencies and changes.
• Promptly handle sales and customer inquiries, responding to order status inquiries and resolving sales and customer concerns.
• Attend sales calls and client meetings in support of the AV sales representative.
• Acquire vendor return authorizations.
• Assist the A / P Department with investigating and resolving vendor invoice discrepancies.
• Assist the A / R Department with investigating and resolving customer invoice discrepancies.
• Prepare completed orders for invoicing prior to month-end billing cycles.
• Process credit card transactions.
• Attend project meetings in support of the AV project manager.
• Enter and update project budgets.
• Obtain subcontractor quotes and issue purchase orders.
• Process change orders on projects.
• Provide regular tracking information to project teams on product status.
• Monitor and resolve open issues from project status reports.
• Maintain project files.
• Provide coverage for other AV administrative staff when necessary.

Qualifications :

Experience :

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