What are the responsibilities and job description for the Adult Protective Service Worker (Continuous - Statewide) position at Office of Shared Administration (WV)?
JOB
Protecting Vulnerable Adults, Empowering Communities – Make a Difference as an Adult Protective Service Worker!Adult Protective Service Workers protect adults who are experiencing abuse, neglect, exploitation, or may be at risk of immediate danger; provide access to services that support adults and families during times of hardship; and work with families to access social services. This position is critical to the health and safety of West Virginia's vulnerable adults. Upon completing an in-house training program, these positions perform complex social casework and family intervention services. As cases may involve abuse, neglect, or exploitation of adults, this employee must have the expertise and judgment to evaluate risk and assess levels of danger that may include coordination with law enforcement. Due to the needs of this position, travel is required and may include being on-call during non-traditional hours. Ongoing training is provided, as is access to support services for the worker. This position is eligible for overtime pay.
EXAMPLE OF DUTIES
Responsibilities may include, but are not limited to: Attending ongoing training to develop a comprehensive knowledge of State and Federal social welfare laws, rules, regulations, and evolving protocols regarding adult abuse and neglect.Conducting investigations concerning allegations of abuse or neglect by talking with and visually observing affected individuals; talking with immediate family, relatives, neighbors, teachers, nurses, doctors, and relevant others and reviewing any pertinent records.Making an initial assessment of the validity of allegations and the degree of danger that adults are in, documenting the results of investigations of the accused.Completing family assessments to determine dynamics and problems that may be precipitating abuse or neglect situations.Developing effective interventions to strengthen families that address safety, well-being, and permanency of adults.Preparing safety, service, and treatment plans to remedy contributing problems and stop behavior patterns of abuse/neglect/exploitation and solicit family cooperation.Engaging families in counseling to resolve problems, referring them to other available resources, and monitoring safety and risk of further abuse or neglect to prevent recurrence.Filing petitions with the court as needed to ensure the safety of adults, testifying before the court, and making appropriate placements of adults, including but not limited to staying with relatives, residential treatment facilities, or in an emergency shelter.Evaluating the progress of families or living environments towards meeting objectives of safety/service/treatment plans, the need to modify plans, and the eventual disposition of cases.Maintains a caseload for programs and service with the adult population. Takes, evaluates and approves customer applications for services and eligibility criteria. Responsible for maintaining active cases for Health Care Surrogate, Guardianship, Homeless , Adult Family Care and Assisted Living.Applicants must possess a valid driver’s license, and reliable transportation. Applicants also must have strong communication skills, both oral and written, and maintain detailed case records and extensive documentation. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.As an APS Worker, you have the opportunity to work in various districts across the state, including: Berkeley/Jefferson CountiesBoone, Lincoln, and Putnam CountiesBraxton, Clay, Gilmer, and Webster CountiesBrooke, Hancock, and Ohio CountiesCabell CountyFayette and Nicholas CountiesGrant, Mineral, Tucker, Morgan, Hampshire, Hardy, and Pendleton CountiesGreenbrier, Pocahontas, Monroe, and Summers CountiesHarrison CountyKanawha CountyLewis, Upshur, Doddridge, Pleasants, and Ritchie CountiesLogan and Mingo CountiesMarion CountyMarshall, Tyler, and Wetzel CountiesMason, Jackson, Roane, and Calhoun CountiesMcDowell and Wyoming CountiesMercer CountyMonongalia CountyRaleigh CountyRandolph CountyPreston, Barbour, and Taylor CountiesWayne CountyWirt and Wood CountiesYou can choose to work in any of these districts based on availability and preference.
SUPPLEMENTAL INFORMATION
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.This is a continuous job posting, meaning we are actively gathering applications for future vacancies. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted as positions become available. Please note that there may be a delay before you are contacted regarding your application. We appreciate your patience and thank you for your interest in joining our team.
Protecting Vulnerable Adults, Empowering Communities – Make a Difference as an Adult Protective Service Worker!Adult Protective Service Workers protect adults who are experiencing abuse, neglect, exploitation, or may be at risk of immediate danger; provide access to services that support adults and families during times of hardship; and work with families to access social services. This position is critical to the health and safety of West Virginia's vulnerable adults. Upon completing an in-house training program, these positions perform complex social casework and family intervention services. As cases may involve abuse, neglect, or exploitation of adults, this employee must have the expertise and judgment to evaluate risk and assess levels of danger that may include coordination with law enforcement. Due to the needs of this position, travel is required and may include being on-call during non-traditional hours. Ongoing training is provided, as is access to support services for the worker. This position is eligible for overtime pay.
EXAMPLE OF DUTIES
Responsibilities may include, but are not limited to: Attending ongoing training to develop a comprehensive knowledge of State and Federal social welfare laws, rules, regulations, and evolving protocols regarding adult abuse and neglect.Conducting investigations concerning allegations of abuse or neglect by talking with and visually observing affected individuals; talking with immediate family, relatives, neighbors, teachers, nurses, doctors, and relevant others and reviewing any pertinent records.Making an initial assessment of the validity of allegations and the degree of danger that adults are in, documenting the results of investigations of the accused.Completing family assessments to determine dynamics and problems that may be precipitating abuse or neglect situations.Developing effective interventions to strengthen families that address safety, well-being, and permanency of adults.Preparing safety, service, and treatment plans to remedy contributing problems and stop behavior patterns of abuse/neglect/exploitation and solicit family cooperation.Engaging families in counseling to resolve problems, referring them to other available resources, and monitoring safety and risk of further abuse or neglect to prevent recurrence.Filing petitions with the court as needed to ensure the safety of adults, testifying before the court, and making appropriate placements of adults, including but not limited to staying with relatives, residential treatment facilities, or in an emergency shelter.Evaluating the progress of families or living environments towards meeting objectives of safety/service/treatment plans, the need to modify plans, and the eventual disposition of cases.Maintains a caseload for programs and service with the adult population. Takes, evaluates and approves customer applications for services and eligibility criteria. Responsible for maintaining active cases for Health Care Surrogate, Guardianship, Homeless , Adult Family Care and Assisted Living.Applicants must possess a valid driver’s license, and reliable transportation. Applicants also must have strong communication skills, both oral and written, and maintain detailed case records and extensive documentation. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.As an APS Worker, you have the opportunity to work in various districts across the state, including: Berkeley/Jefferson CountiesBoone, Lincoln, and Putnam CountiesBraxton, Clay, Gilmer, and Webster CountiesBrooke, Hancock, and Ohio CountiesCabell CountyFayette and Nicholas CountiesGrant, Mineral, Tucker, Morgan, Hampshire, Hardy, and Pendleton CountiesGreenbrier, Pocahontas, Monroe, and Summers CountiesHarrison CountyKanawha CountyLewis, Upshur, Doddridge, Pleasants, and Ritchie CountiesLogan and Mingo CountiesMarion CountyMarshall, Tyler, and Wetzel CountiesMason, Jackson, Roane, and Calhoun CountiesMcDowell and Wyoming CountiesMercer CountyMonongalia CountyRaleigh CountyRandolph CountyPreston, Barbour, and Taylor CountiesWayne CountyWirt and Wood CountiesYou can choose to work in any of these districts based on availability and preference.
SUPPLEMENTAL INFORMATION
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.This is a continuous job posting, meaning we are actively gathering applications for future vacancies. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted as positions become available. Please note that there may be a delay before you are contacted regarding your application. We appreciate your patience and thank you for your interest in joining our team.
