What are the responsibilities and job description for the Program Coordinator position at Office of Shared Administration (WV)?
JOB
Under general direction, this position will assist with the management of the Division of Payments and Vendor Maintenance in support of operations within the Bureau for Social Services. Duties may include reviewing payment rosters and W-9s submitted by various entities; research complaints from providers and other sources from payees or other agencies that have received such complaints from payees; train and supervise temporary staff; gather and analyze data from program software on spending trends by payment type, duplicate payments, stale dated checks, and direct deposit statistics; host training classes on payment functionality in program software and respond to requests from field staff for solving payment problems; assist with software defects, including maintaining and tracking defects, documenting new defects and testing software updates to ensure problems are resolved; assist in maintaining and writing payment procedures for co-workers and field staff in all county offices; be cross-trained in all aspects of the program and have the ability and knowledge to perform all duties associated with the program; explore and test new procedures in program software; and other duties as assigned. Report preparation and presentation of information may be required to internal and external stakeholders. Successful candidates will possess excellent communication skills, both orally and in writing. This position reports directly to the Director of the Division of Payments and Vendor Maintenance.Posting Number BSS25FIN001-BCounty of work: KanawhaPosition Number(s): 0511P05428OUR EEOP UTILIZATION REPORT MAY BE FOUND AT: https://dhhr.wv.gov/vip/Pages/default.aspx#DoHSJobs
SUPPLEMENTAL INFORMATION
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.
Under general direction, this position will assist with the management of the Division of Payments and Vendor Maintenance in support of operations within the Bureau for Social Services. Duties may include reviewing payment rosters and W-9s submitted by various entities; research complaints from providers and other sources from payees or other agencies that have received such complaints from payees; train and supervise temporary staff; gather and analyze data from program software on spending trends by payment type, duplicate payments, stale dated checks, and direct deposit statistics; host training classes on payment functionality in program software and respond to requests from field staff for solving payment problems; assist with software defects, including maintaining and tracking defects, documenting new defects and testing software updates to ensure problems are resolved; assist in maintaining and writing payment procedures for co-workers and field staff in all county offices; be cross-trained in all aspects of the program and have the ability and knowledge to perform all duties associated with the program; explore and test new procedures in program software; and other duties as assigned. Report preparation and presentation of information may be required to internal and external stakeholders. Successful candidates will possess excellent communication skills, both orally and in writing. This position reports directly to the Director of the Division of Payments and Vendor Maintenance.Posting Number BSS25FIN001-BCounty of work: KanawhaPosition Number(s): 0511P05428OUR EEOP UTILIZATION REPORT MAY BE FOUND AT: https://dhhr.wv.gov/vip/Pages/default.aspx#DoHSJobs
SUPPLEMENTAL INFORMATION
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.
