What are the responsibilities and job description for the OAG - Information Technology Services | Programmer II-III | 25-0229 position at OFFICE OF THE ATTORNEY GENERAL?
GENERAL DESCRIPTION
Information Technology Services is committed to providing the very best value-driven IT services to the agency. We believe that having talented people in the right place, effectively utilizing new tools and technologies, we can empower the agency to better serve the people of Texas.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
ESSENTIAL POSITION FUNCTIONS
Programmer II:
- Perform complex (journey-level) computer programming work.
- Analyze users’ needs; design, test, and develop software using agile methodologies to meet those needs.
- Develop routine to complex code and debug software.
- Analyze, review, and revise software to increase operating efficiency or to adapt to new procedures.
- Compile and document procedures used throughout software development and revision.
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation and convert them into a series of instructions coded in a programming language.
- May work more independently than those at the previous levels and may routinely assist other staff in performing work of greater complexity.
- Prepare detailed analyses, plans, diagrams, and verification procedures for existing and proposed applications.
- Prepare and execute software test plans.
- Perform research and analysis required for project proposals, software and systems modifications, and new projects.
- Performs related work as assigned
- Maintains relevant knowledge necessary to perform essential job functions
- Attends work regularly in compliance with agreed-upon work schedule. Telework schedules are permitted for employees based on the agency’s approved Telework Plan, if schedule does not adversely affect operations and service levels, and standard hours of operation are maintained.
- Ensures security and confidentiality of sensitive and/or protected information
- Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Programmer III – All of the above functions for a Programmer II, plus
- Coordinate and/or perform highly complex (senior-level) computer programming work.
- Develop complex code and debug software.
- Coordinate and/or write test plans and test data.
MINIMUM QUALIFICATIONS
Programmer II:
- Education: Graduation from high school or equivalent
- Experience: Two years of experience with Salesforce application development, other CRM platform development, and/or object-oriented programming; may substitute credit hours from an accredited college or university for the required experience on a year-for-year basis.
- Experience working with customers in a partnership to develop solutions.
- Knowledge of the principles, practices, and techniques of agile software development and systems analysis; computer operations procedures and systems; and computer programming languages.
- Sill in problem solving, in critical thinking, in computer programming, in the use of hardware and software, and in modifying or developing software for applications.
- Skill in exercising sound judgment and effective decision making
- Skill in effective oral and written communication
- Ability to process information logically; to design programs and systems logic; to prepare program specifications; to code, test, and debug software for applications.
- Ability to handle multiple tasks, prioritize, and meet deadlines
- Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems
- Ability to develop, evaluate, and interpret policies and procedures
- Ability to train others
- Ability to receive and respond positively to constructive feedback
- Ability to work cooperatively with others in a professional office environment
- Ability to provide excellent customer service
- Ability to arrange for personal transportation for business-related travel
- Ability to work more than 40 hours as needed and in compliance with the FLSA
- Ability to lift and relocate 30 lbs.
- Ability to travel (including overnight travel) up to 5%
Programmer III All of the above qualifications for Programmer II, plus;
- Experience: One additional year of experience with Salesforce application development, other CRM platform development, and/or object-oriented programming, may substitute credit hours from an accredited college or university for the required experience on a year-for-year basis.
- Ability to oversee and/or supervise the work of others.
PREFERRED QUALIFICATIONS
- Education: Graduation from an accredited four-year-college or university with a bachelor’s degree in business, data processing, computer science, MIS, CIS, or closely related discipline.
- Experience with developing, maintaining, and debugging the following within the Salesforce platform: Classic apps, Lightning apps, Communities, Sharing Settings, Approval Processes, Workflows, Process Builder, Flows, Dashboards, Reports, Apex Triggers and Classes, SOQL/SOS, Visualforce pages, Aura components, Lightning pages.
- Experience with Git or similar source code version control system.
- Experience with Copado or similar CI/CD tool for code validation, promotion, and deployment within a pipeline.
- Experience with OwnBackup or similar Salesforce data protection and backup solution.
- Certifications: Salesforce Certified Administrator; Salesforce Certified Platform App Builder; Salesforce
- Certified Platform Developer I; Certified Scrum Developer.
TO APPLY
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
