What are the responsibilities and job description for the Operations Manager position at Office Pride of Bloomington-Martinsville?
Job Description
Job Description
Benefits :
Paid Holidays
Bonus based on performance
Flexible schedule
Paid time off
Supervises : Team Leads and / or Front-Line Employees (Evening Shifts)
Basic Function : Ensure that the cleaning specifications sold to client are being fulfilled and that the work is being completed on-time and within budget (labor and chemicals). This is a KEY role within the company and offers opportunity for advancement upon demonstrated performance.
Major Responsibilities
Manage Team Leads and / or Front-Line Employees
Be a part of hiring employees
Coordinate site inspections & follow-up plans with Team Leads
Manage Labor budget in assigned areas
Put together strategy if over budget, on how to come into alignment
Manage and evaluate time-keeping system
Scheduling : work loading new / existing accounts and fill open accounts from call offs utilizing fill in SOP
Work with management team. It is your responsibility to provide the customer with the service we have promised and they deserve.
Work closely in a team-like manner with management and follow up on tasks generated by the OP management team. (Example : talk with employee because of poor inspection)
Assist in building the management team as the need arises and the budget allows, under the direction of Senior Management
Report nightly via a managers written report. Report accounts for : time, activities and tasks performed / accomplished
Attend staff meetings held weekly accounting for time, tasks completed, tasks yet to completed, problem-solving with owners and management team
Every and all aspects of managing the general operation of the business in your area
Work whatever hours necessary to perform the above duties and any other duties not listed, but required for the business to be successful
Work minimum of 30 hours per week. (5 : 00pm - 11 : 00pm)
Performance-based incentives (bonuses)-Based on KPI (Key Performance Indicators)
Commission opportunities based on lead generation
DNA of Area Manager
Organized
Team player
Trustworthy / Credible
Report accurately
Problem solver
Confident
Effective
Requirements : Valid Driver's License & Auto Insurance
Required experience : Management : 1 year
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