Supervisor - Erlanger

Position Title: Supervisor

Reports To: Director of Operations

Supervises: Team Leads and/or Frontline employees

Basic Function: Oversee cleaning teams, manage quality control, and ensure seamless operations
through training, restocking, and supporting cleaners.

Major Responsibilities:
● Quality Inspections: Conduct regular inspections of completed work to ensure it meets
both company standards and client expectations, providing constructive feedback to
cleaners as necessary.
● Restocking Supplies: Manage inventory levels by ensuring all areas are consistently
stocked with essential cleaning supplies, including placing orders for new supplies as
needed.
● Final Walkthrough: Perform a final, comprehensive check of all work before signing off
on each shift, ensuring the entire space is ready for client use.
● Team Training: Train new hires in cleaning techniques, safety protocols, and company
standards. Conduct refresher sessions for existing staff to reinforce best practices.
● Fill-in Cleaning: Step in to cover cleaning tasks if a team member is absent, maintaining
workflow continuity.
● Issue Escalation: Identify and communicate challenges or client complaints to the
manager, providing context and suggested solutions

DNA of Supervisor

• Organized
• Team player
• Credible
• Report Accurately
• Problem Solver
• Confident
• Customer Focused

Requirements

• 3-5 years of experience in a management role or similar (Preferred)
• 3-5 year professional janitorial experience (Required)
• 1 year(s) customer service experience (Required)

Job Types: Full-time, part-time

Benefits:

• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Experience:

• Janitorial experience: 3 years (Required)
• Customer service: 1 year (Required)
• Leadership: 3 years (Preferred)

Work Location: On the road

Salary : $17