What are the responsibilities and job description for the Supervisor - Erlanger position at Office Pride?
Position Title: Supervisor
Reports To: Director of Operations
Supervises: Team Leads and/or Frontline employees
Basic Function: Oversee cleaning teams, manage quality control, and ensure seamless operations
through training, restocking, and supporting cleaners.
Major Responsibilities:
- Quality Inspections: Conduct regular inspections of completed work to ensure it meets
cleaners as necessary.
- Restocking Supplies: Manage inventory levels by ensuring all areas are consistently
needed.
- Final Walkthrough: Perform a final, comprehensive check of all work before signing off
- Team Training: Train new hires in cleaning techniques, safety protocols, and company
- Fill-in Cleaning: Step in to cover cleaning tasks if a team member is absent, maintaining
- Issue Escalation: Identify and communicate challenges or client complaints to the
DNA of Supervisor
- Organized
- Team player
- Credible
- Report Accurately
- Problem Solver
- Confident
- Customer Focused
Requirements
- 3-5 years of experience in a management role or similar (Preferred)
- 3-5 year professional janitorial experience (Required)
- 1 year(s) customer service experience (Required)
Job Types: Full-time, part-time
Benefits:
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekend availability
Experience:
- Janitorial experience: 3 years (Required)
- Customer service: 1 year (Required)
- Leadership: 3 years (Preferred)
Work Location: On the road
