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Office Clerk - Arkansas Passport Center

Office Recruiters
National Park, AR Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 4/16/2025

Looking for a career with lots of opportunity for advancement? Office Recruiters has just the position for you! Our client supports the Department of State by printing and processing U.S. Passports at the Arkansas Passport Center in Hot Springs. There are several Bookprint Associate I positions available. Starting pay is $22.00 per hour with paid vacation and holidays. If you have retail or clerical experience, clean credit, and the ability to pass a criminal background check, we want to talk to you!

JOB DESCRIPTION:

Under direct supervision of a Book Personalization Supervisor, performs various clerical and repetitive motion functions in Book Print, Quality Control, and Mail Out.

Book Print-

  • Maintain control and accountability of passport books
  • Review application information and printed passport books for errors and quality
  • Remove or reject applications and passport books with errors
  • Verify individual book usage report
  • Fill out and maintain Book Print Batch Tracking sheets or other reports
  • Prioritize work (i.e. expedited passports/early departures along with regular batches)
  • Operate and be responsible for the care of computer equipment (including printers)

Quality Control-

  • Check data on passport using optical character reader
  • Write data onto passport-integrated chip using chip writer/reader
  • Determine acceptability of passport quality
  • Perform data entry function using the computer screen to verify accuracy of data
  • Print correct passport endorsements as appropriate
  • Generate address labels and attach them to mailing envelopes. Place sealed envelopes into postal trays for mailing

Mail Out-

  • Conduct all aspects of mail out operations, including operation of automated postal machines

Miscellaneous-

  • Assist in training employees in essential job functions and help to constantly improve the training process/procedures
  • Ensure adherence to internal control
  • Perform other functions as requested by Management Team
  • Participate and assist within each department as required by workload

REQUIRED KNOWLEDGE/SKILLS:

  • U.S. Citizenship
  • Ability to obtain and maintain Moderate Risk Public Trust (MRPT) security clearance
  • Ability to clear a credit check in order to obtain the MRPT
  • High School diploma (or equivalent)
  • Basic computer skills
  • Good hand-eye coordination
  • Must be able to do repetitive tasks, such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading
  • Proven ability to communicate effectively and professionally

BENEFITS:

11 paid Federal Holidays each year, up to 56 hours of Paid Sick Time annually, and up to 10 days paid time off after one year of employment!

Benefit package within 30 days of your hire. There are several choices, including health, prescription, dental, life insurance, and vision.

Paid weekly.

Job Type: Full-time

Pay: $22.00 - $24.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Ability to commute/relocate:

  • Hot Springs National Park, AR 71913: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Salary : $22 - $25

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