What are the responsibilities and job description for the Corporate Account Manager position at Office Revolution?
The Corporate Account Manager at Office Revolution is responsible for building and maintaining strong client relationships within the commercial interior design market. This role involves managing the sales process from identified project to completion, ensuring client satisfaction by understanding their needs and delivering high-quality interior solutions. The Corporate Account Manager will also identify and pursue new business opportunities within their assigned client base, working in an Accountable Team format to drive client growth & retention, loyalty, and profitability.
Key Responsibilities :
Client Relationship Management :
Develop and nurture relationships with key decision-makers, including architects, designers, contractors, and key client contacts.
Serve as the primary point of contact for clients, addressing concerns and providing ongoing support.
Understand client needs and project requirements to propose appropriate design solutions and product selections.
Sales and Business Development :
Generate new leads through successful client experience and referrals.
Conduct site visits to assess project needs and present design concepts.
Prepare detailed proposals and quotations, including pricing and project timelines.
Negotiate contracts to achieve growth targets.
Project Management :
Collaborate with internal teams as required to ensure seamless project execution.
Monitor project progress, address any challenges, provide solutions and communicate timelines and deliverables with clients.
Manage project budgets to ensure profitability.
Market Knowledge and Expertise :
Stay informed on industry trends, design innovations, and competitive activity within the commercial interior design market.
Maintain in-depth knowledge of Office Revolution’s portfolio and service offerings.
Leverage market insights to identify potential opportunities and tailor solutions to client needs.
Qualifications and Skills :
Bachelor’s degree in Interior Design, Architecture, Business Administration, or a related field.
5 years of experience in the contract furniture industry, including experience in a dealership Project Management role.
Prior experience as a Designer at a dealership is preferred.
Strong relationship-building and communication skills.
Excellent presentation, negotiation, and account management abilities.
Excellent problem solving and critical thinking skills required
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook 365, SharePoint, OneDrive).
Experience with an electronic specification program such as CAP 2020 or Project Matrix CAD.
Knowledge of AutoCAD and / or CET is a plus.
Demonstrated Understanding of project management principles and financial tracking.
Ability to work independently and collaboratively within a team.
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