What are the responsibilities and job description for the Server Assistant position at Oglebay?
About the Role:
The Server Assistant plays a crucial role in ensuring a seamless dining experience for guests at Oglebay Park. This position involves supporting the serving staff by preparing tables, assisting with food and beverage service, and maintaining cleanliness in the dining area. The Server Assistant is responsible for anticipating the needs of both guests and servers, which contributes to a positive atmosphere and enhances customer satisfaction. By efficiently managing tasks such as refilling drinks and clearing tables, the Server Assistant helps to streamline operations and improve service speed. Ultimately, this role is vital in creating a welcoming environment that encourages guests to return and enjoy their experience at Oglebay Park.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a food service or hospitality role is preferred.
Preferred Qualifications:
- Knowledge of food safety and sanitation practices.
- Experience working in a fast-paced environment.
Responsibilities:
- Prepare and set up dining areas before service begins, ensuring tables are clean and properly arranged.
- Assist servers by delivering food and beverages to guests in a timely manner.
- Clear and reset tables after guests have finished their meals, maintaining a clean and organized dining space.
- Monitor guest needs and provide assistance as required, including refilling drinks and addressing any requests.
- Collaborate with kitchen staff to ensure efficient service and communicate any special requests or dietary restrictions.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with both guests and team members. Attention to detail is crucial, as the Server Assistant must ensure that tables are set correctly and that the dining area remains clean and inviting. Time management skills are also important, as the role involves juggling multiple tasks during busy service periods. Preferred skills, such as knowledge of food safety practices, enhance the ability to maintain a safe and hygienic environment. Overall, these skills contribute to a smooth and enjoyable dining experience for all guests at Oglebay Park.
