Billing Analyst

Job Summary: We are seeking a motivated and meticulous Member Billing Analyst to join our team. This role provides a unique opportunity to shape and implement the wholesale power billing process for Member Systems under the Wholesale Power Contract and Rate Schedule A. You will be instrumental in producing and validating bills, troubleshooting, and resolving issues, and collaborating with various departments and external customers. As a key player in the creation of a brand-new program and system improvements, you will have high visibility within the organization, ensuring impactful work with many opportunities for creativity and innovation. Your work will have a direct impact on the company's success, and you will thrive in an open, people-first culture where cross-functional teamwork is encouraged.

Key Responsibilities:

• Data Exchange & Billing Support: Track, validate, and load monthly billing data using the Billing Data Interfaces System and Data Verification System. Produce monthly Data Issues Report and collaborate with the GSOC and other teams to ensure accuracy.
• Issue Resolution: Participate in meetings to resolve billing issues, addressing inquiries from Members and their consultants. Investigate, analyze, and troubleshoot problems to ensure the accuracy of billing information.
• Bill Production and Verification: Produce and validate Member Bills and associated reports. Lead bill review sessions, identify issues, and track changes. Maintain Autobill and Autobill Verification software, ensuring smooth billing operations.
• Change Implementation & Process Improvement: Assist in the analysis and implementation of changes to billing rules and calculations. Collaborate with teams to enhance billing software systems, ensuring they meet evolving needs.
• Reporting & Analysis: Verify and provide timely data and reports to internal and external stakeholders, analyzing results to ensure accurate and efficient billing processes.
• Collaboration & Documentation: Engage with cross-functional teams, providing support and acting as a point of contact for Members and consultants. Participate in the administration of the Ivanti Billing Issues Tracking and Change Management System and document meeting minutes for Billing Issues Documentation Team (BIDT).

Why You Will Love This Role:

• Creation of a New Program: Play a key role in shaping and implementing a new and vital program, creating a lasting impact on the organization's success.
• High Visibility: Your contributions will be highly visible to senior leadership, providing you with opportunities for growth and recognition within the company.
• Impactful Work: The work you do will directly impact the business, ensuring accuracy and efficiency in critical billing processes that affect both internal and external stakeholders.
• Innovation & New Ideas Welcome: The team and leadership are open to new ideas and solutions, encouraging creativity and innovation to drive process improvements.
• People-First Culture: We prioritize employee well-being and foster an environment where you can thrive both professionally and personally.
• Collaborative & Cross-Functional Work: Engage with teams across various departments, gaining exposure to different aspects of the business and building a well-rounded skillset.

Education & Experience:

• Education: Bachelor's degree in business administration, Industrial Engineering, Mathematics, or a related field.
• Experience: Minimum of five years in the electric utility environment, with at least one year in contract/billing/metering/operations.
• Equivalent Experience: Eight years of experience in the electric utility environment, with at least three years in contracts/billing/metering/operations. Strong knowledge of IT systems, wholesale market operations, and customer relations is essential.

Specialized Skills:

• General understanding of Accounting and Finance principles
• Proficient in Microsoft Office products (Excel, Access, PowerPoint)
• Strong analytical skills, attention to detail, and effective communication abilities
• Ability to work well as part of a collaborative team
• Knowledge of utilities practices, power contracts, and power system operations is desirable

Why Join Us? This is an exciting opportunity for someone who wants to be at the forefront of a transformative process. If you're looking to make a significant impact in a collaborative environment that encourages creativity, innovation, and new ideas, we want to hear from you! Join us and be a part of a company that values both your professional and personal growth.

Apply today!