What are the responsibilities and job description for the Director, IT Business Office position at Oglethorpe Power?
This position provides the strategic direction and leadership for the IT Business Office function within GSOC Shared Services IT which supports GSOC, GTC, OPC, and GEMC, ensuring customer satisfaction with the services provided. The IT Business Office serves as a central strategic resource for all IT departments and IT leaders supporting the internal IT capabilities necessary to make the IT function successful. These elements include ownership of the IT operating model, IT project management office, internal IT processes and related documentation, IT budgeting and planning, IT standards, work management, vendor management, relationship management, internal controls and compliance, and talent / training management. This position works closely with the CIO on the development of IT strategy and governance. This position must work closely with leadership across GSOC, GTC, OPC, and GEMC to ensure that IT planning is in alignment with the direction of Shared Services IT's business stakeholders.
Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties :
- Provides direction and leadership in the performance of Shared Services IT's IT Business Office function which provides centralized support services for the entire IT team and IT leadership. Manages the IT Project Management Office. Drives focus and prioritization within the IT team supporting ever improving IT performance and collaborates on the development and implementation of IT strategy and governance.
- Seeks to understand the customer's business and their strategic initiatives; anticipated their requirements. Provides the direction related to the IT Business Office required to meet business objectives. Provide strategic direction in planning and delivering all IT Business Office initiatives. Employs vision to identify areas where the department can best support the corporation's and customers' business objectives. Ensures the department's ability to manage change based on evolving business needs.
- Inspires others to achieve individual, department, and corporate objectives. Works with senior and executive management across OPC, GTC, and GSOC to understand how Shared Services IT can help the business achieve their goals. Develops and manages department plans and budgets. Responsible for the overall development of the Shared Services IT department expense and capital budget.
- Responsible for the growth and development of the staff and team culture within the IT Business Office group. Ensures that staff within the IT Infrastructure and Security team have strong goals, plans, growth, and accountability. Provides feedback to associates regarding their work, skills, and development. Ensures that the department develops and maintains a culture of service that is responsive to business needs and changes in priorities.
- Represents the Corporation's interests in IT issues both internal and external to the Corporation, including issues and negotiations involving OPC, GTC, GSOC functional departments, Members, contractors, vendors, and other utilities.
- Creates, implements, and maintains an environment of compliance, transparency, accountability, communication, collaboration, service, and continuous improvement across the corporation as it relates to IT.
- Provides strategic support and assistance to Executive Management as requested.
- Provides leadership and support during activation of Major Incidents, Disaster Recovery, Business Continuity, and the Security Incident Response and Recovery Plans.
Required Qualifications :
Education : Bachelor's degree in Computer Science, Business Administration, IT, Engineering, or related field.
Experience : 12 years in the area of IT, Cybersecurity, Information Assurance, Cloud Services, Software Engineering, Application Support, Technology, at least 5 years of which in a management or leadership role.
Equivalent Experience : Associate's degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 18 years of experience with IT Infrastructure, Cybersecurity, Information Assurance, Cloud Services, IT, Technology, at least 10 years of which in a management or leadership role.
Specialized Skills : Strong verbal and written communication skills. Proven ability to quickly adapt and lead cross-functional / organizational change with confidence. Demonstrated ability to make decisions using a risk framework with incomplete information and a bias toward action. Excellent problem solver coupled with a proven ability to lead groups involved in fast paced, high-pressure environments.
Travel : 10%
Unusual Hours : Provides emergency coverage for technology issues. Responsive to after hours calls, texts, messages, emails, etc. relating to technology and business emergencies.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
