Director, IT Infrastructure & Security

This position provides the strategic direction and leadership for the IT Infrastructure and Security function within GSOC Shared Services IT which supports GSOC, GTC, OPC, and GEMC, ensuring customer satisfaction with the services provided. Drives the strategic planning, execution, and management of our IT infrastructure and ensures the overall cybersecurity of the corporate network. The IT infrastructure area is inclusive of desktop, server, database, cloud, Microsoft 365, audio visual, digital signage, and related technology. This position works closely with the IT service desk to ensure that day to day support of this infrastructure meets customer expectations. This area is also responsible for developing, implementing, and maintaining a comprehensive security strategy that is consistent with recognized industry frameworks, such as the NIST Cybersecurity Framework (CSF) and commensurate with risk to the organization. Works across business areas to develop and implement a technology plan that supports the goals and vision of the business who depend on Shared Services IT for technology support.

Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.

Job Duties :

• Provides direction and leadership in the performance of Shared Services IT's Infrastructure and Security area which includes monitoring industry trends and research & development as well as developing and implementing policies, systems, standards, and work processes. Drives the organization's cloud strategy.
• Seeks to understand the customer's business and their strategic initiatives; anticipated their requirements. Provides the direction related to IT Infrastructure and Security required to meet business objectives. Provide strategic direction in planning and delivering all IT Infrastructure and Security initiatives. Employs vision to identify areas where the department can best support the corporation's and customers' business objectives. Ensures the department's ability to manage change based on evolving business needs.
• Inspires others to achieve individual, department, and corporate objectives. Works with senior and executive management across OPC, GTC, and GSOC to understand how IT Infrastructure and Security can help the business achieve their goals. Develops and manages department plans and budgets.
• Responsible for the growth and development of the staff and team culture within the IT Infrastructure and Security group. Ensures that staff within the IT Infrastructure and Security team have strong goals, plans, growth, and accountability. Provides feedback to associates regarding their work, skills, and development. Ensures that the department develops and maintains a culture of service that is responsive to business needs and changes in priorities.
• Represents the Corporation's interests in IT Infrastructure and Security issues both internal and external to the Corporation, including issues and negotiations involving OPC, GTC, GSOC functional departments, Members, contractors, vendors, and other utilities.
• Creates, implements, and maintains an environment of compliance, transparency, accountability, communication, collaboration, service, and continuous improvement across the corporation as it relates to IT Infrastructure and Security.
• Provides strategic support and assistance to Executive Management as requested.
• Provides leadership and support during activation of Major Incidents, Disaster Recovery, Business Continuity, and the Security Incident Response and Recovery Plans.

Required Qualifications :

Education : Bachelor's degree in Computer Science, Business Administration, IT, Engineering, or related field.

Experience : 12 years in the area of IT Infrastructure, Cybersecurity, Information Assurance, Cloud Services, IT, Technology, at least 5 years of which in a management or leadership role.

Equivalent Experience : Associate's degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 18 years of experience with IT Infrastructure, Cybersecurity, Information Assurance, Cloud Services, IT, Technology, at least 10 years of which in a management or leadership role.

Specialized Skills : Strong verbal and written communication skills. Proven ability to quickly adapt and lead cross-functional / organizational change with confidence. Demonstrated ability to make decisions using a risk framework with incomplete information and a bias toward action. Excellent problem solver coupled with a proven ability to lead groups involved in fast paced, high-pressure environments.

Travel : 10%

Unusual Hours : Provides emergency coverage for technology issues. Responsive to after hours calls, texts, messages, emails, etc. relating to technology and business emergencies.

Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.