What are the responsibilities and job description for the Campus Safety Support Coordinator position at OGLETHORPE UNIVERSITY INC?
Job Details
Description
The Campus Safety Support [RM1] Coordinator provides assistance to students, staff, faculty, and visitors in order to ensure a safe and supportive campus environment. The Campus Safety Support Coordinator acts as a friendly and approachable resource for students, faculty, staff, and visitors fostering a sense of safety and belonging on campus.
Assigned shifts are regular but may be subject to change temporarily depending on operational needs.
Key Responsibilities:
- Responds in a supportive, helpful, and calming way to calls for immediate assistance with safety issues, health emergencies maintenance issues, fire alarms, and safety issues.
- Notifies and interfaces with appropriate campus departments and/or off-campus emergency services to address urgent issues or emergencies in order to ensure a safe resolution.
- Assists with building and campus control access, including opening and closing of facilities and the gates, lockouts, and other related concerns.
- Assesses after-hours student concerns and activates the professional staff call-back system as needed.
- Assists in the administration of the campus parking program, including permit issues, parking-related concerns, and the resolution of parking-related disputes.
- Assists in the issuance and management of Petrel passes.
- Circulates through the campus on regular schedules to ensure appropriate building access control, identify any parking concerns, report visible safety issues, and create a visible and helpful presence on campus.
- Offer directions and information about campus resources and services.
- Maintain a visible and approachable presence on campus to promote a safe and supportive environment.
- Document and report incidents or concerns to the appropriate campus authorities. Including grounds or maintenance issues, concerning behavior, or potential safety concerns.
- Provides accurate and timely documentation through the Campus Safety reporting system
[RM1]I believe that the word officer will always connote law enforcement in the context of safety. Coordinator is a typical entry level title in Student Affairs.
Qualifications
Qualifications:
- Excellent interpersonal and communication skills.
- Ability to remain calm and composed in various situations.
- Strong problem-solving skills and resourcefulness.
- A friendly and approachable demeanor.
- Knowledge of campus layout and resources is preferred.
- Prior experience in a customer service or support role is a plus.
- High school diploma or equivalent required; additional education or training in a related field is a plus.
Working Conditions:
- Must be able to work flexible hours, including evenings and weekends, as needed.
- This position may require walking and standing for extended periods.
- The Campus Support Coordinator will primarily work outdoors and may be exposed to various weather conditions.
Advancement Opportunities
Shift Supervisor positions are available to Support Coordinators demonstrating a high level of proficiency.
Benefits for Full-Time Staff
In addition to a competitive hourly wage, Oglethorpe University offers a comprehensive benefits package that includes life insurance in the amount of your annual salary, LTD insurance, tuition remission for you and your dependents, 403(b) retirement savings plan with employer match as well as health, dental and vision insurance. In addition, all full-time employees receive a generous paid time off policy.
