PT University Events A/V Support Staff

Description

Job Description Summary:

This position will assist the University Events and Information Technology Department set up, operate, and troubleshoot audiovisual (A/V) equipment for university-wide events, external events, and summer camps.  This role is critical in ensuring the smooth execution of events by providing on-site A/V support and collaborating with the University Events Director, Events Assistant, and other stakeholders to meet event-specific needs.

Key Responsibilities:

• Set up and configure audio-visual equipment like projectors, screens, microphones, speakers, cameras, and lighting systems according to event requirements
• Connect cables and ensure proper signal flow for flawless audio and video delivery.
• Provide on-site technical support to presenters and attendees during events, addressing any equipment-related concerns in real-time
• Test A/V equipment functionality before events and proactively troubleshoot any issues to minimize disruptions
• Collaborate with University Events and IT to understand AV needs, requirements, and expectations for each event
• Coordinate room setups and layouts based on event requirements
• Maintain, clean, and store AV equipment responsibly after events
• Perform preventive maintenance and basic repairs on equipment, reporting issues to the appropriate personnel 
• Keep an updated inventory of all AV equipment, including status and condition reports
• Respond promptly to technical requests from event organizers and attendees
• Providing basic training on equipment operation to users when needed
• Support live streaming and/or hybrid events as required

Qualifications

Required Skills and Qualifications

• Technical Knowledge: Strong understanding of audio-visual equipment, including microphones, speakers, projectors, and cameras 
• Problem-solving: Ability to troubleshoot technical issues quickly and efficiently under pressure
• Customer Service: Excellent communication and interpersonal skills to interact effectively with diverse groups of students, faculty, staff, and external clients
• Physical Ability: Ability to lift and move heavy equipment as part of the setup process 
• Flexibility: Availability to work flexible hours for a minimum of 20 hours a week, including evenings and weekends, based on event schedules

Preferred Qualifications:

• Experience providing A/V support for events, conferences, or performances.
• Familiarity with A/V software and control systems like Crestron or similar platforms.
• Basic understanding of live streaming platforms and hybrid event setups (Microsoft Teams).
• Prior experience working in higher education or with large-scale event support.

Additional Notes:

• This position requires a strong commitment to excellent service and a proactive approach to problem-solving.
• Training on specific equipment and systems the University uses will be provided.
• Ideal for individuals pursuing technology, event management, or media production careers.