Advancement Operations and Systems Specialist

The Ogunquit Playhouse is looking for an Advancement Operations and Systems Specialist to join our team! This hybrid position is Monday - Friday with some evenings and weekends required.

SUMMARY:

The Advancement Operations and Systems Specialist is responsible for managing and optimizing organizational advancement processes to increase funding revenue and plays an integral role in supporting the organization’s fundraising, membership, and administrative goals. The Advancement Specialist’s topline priorities are ensuring smooth workflow of significant Advancement team projects, maintaining the integrity of department data and processes, and ensuring that donors are promptly recognized and responded to. This individual has impeccable attention to detail, a positive attitude, and eagerness to learn industry trends and data management.

ESSENTIAL RESPONSIBILITIES:

• Work closely with Advancement team in creating and implementing advancement operation procedures, policies and strategies
• Provide administrative support for all aspects of fundraising and donor cultivation efforts, including but not limited to gift processing, acquisitions and renewals, donor acknowledgements, benefits packets, and recognition programs and mailings
• Accurately record contributions, memberships, and pledges to the database
• Generate acknowledgements for all gifts and pledges received
• Send and track all pledge payment reminders
• Process check requests and expense reports
• Oversee systems for contributions processing, including Donate2, Stripe, and Auctria
• Serve as editor and Advancement department point person for Advancement content of all Playbills, coordinating Advancement content, working with team to prepare the donor listings
• Serve as Advancement department point person to update and maintain donor names for website
• Create and tailor financial reports using Tessitura’s reports, outputs sets, Analytics, and Excel, into formats requested by various stakeholders
• Lead the department’s CRM system improvements in Tessitura, Analytics, and Wordfly, as well as identifying and championing various tech solutions that support fundraising goals
• Budget management and monthly financial reporting for revenue
• Support Director of Advancement in generating Tessitura reports, monitoring outstanding pledges, coordinating appropriate invoicing and fulfillment with other department staff
• Support Director of Advancement with administering the Hartwig Legacy Society
• Provide assistance with fundraising and engagement events
• Provide ongoing analysis of the Annual Fund campaign and develop strategy adjustments accordingly.
• With Advancement Associate, build Auctria platform for silent auction
• Perform other duties as assigned in support of the Advancement department’s goals
• Availability to work evenings and weekends as needed

QUALIFICATIONS:

· Previous experience with Tessitura is required; v16 is strongly preferred

· Knowledge of Microsoft Office (Outlook, Excel, PowerPoint)

· Previous experience with Annual Funds

· Strong organizational skills and impeccable attention to detail

· Ability to think proactively, prioritize work, and meet strict deadlines

· Ability to work both independently and as a member of a team

· A proactive approach to problem solving and strong decision-making skills

· Excellent communication skills (writing, speaking, and listening)

· Ability to work with and learn new databases

· Discretion with handling confidential information

· Ability to train colleagues and teach technical skills and processes

Benefits: Vacation, Sick Time, Paid Holidays, Health Insurance, Dental Insurance, Vision Insurance, Short Term/Long Term Disability Insurance, 403(b) Retirement Plan

Equal Opportunity Employer

Ogunquit Playhouse is an Equal Opportunity Employer and seeks to employ and assign the best qualified personnel for all of our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status or any other status or characteristic protected by law.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Tessitura: 1 year (Required)

Work Location: Hybrid remote in Ogunquit, ME 03907

Salary : $25 - $27