What are the responsibilities and job description for the Booking Agent position at OH 2 Travel Agency?
Job Description
Job Description
We are searching for friendly and professional individuals to join our team as a Booking Agent. You should be passionate about seeing the world and helping others do the same. In this position, your ultimate goal will be to keep your clients satisfied and loyal for future bookings through your customer service. The ideal applicant will be an excellent communicator with in-depth knowledge of domestic and international travel destinations.
Responsibilities :
- Plan details for travel including transportation, accommodation, and airlines.
- Work with clients to determine their traveling needs.
- Guide clients on the appropriate transportation, travel dates, costs, and accommodations.
- Book reservations on behalf of clients; resolve travel issues, complaints, and refunds..
- Collect deposit and other payments
- Maintain client information and documents.
- Stay up-to-date with tourism trends by attending trainings
Requirements :
Benefits :
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