What are the responsibilities and job description for the Customer Service Representative position at Ohio Ark Insurance LLC?
Job Description
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
No prior experience is necessary, however P&C License is required within 30 Days of hire date.
Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Mon-Fri Schedule
Hands on Training
Parental Leave
Career Growth Opportunities
Evenings Off
Vision Insurance
Dental Insurance
Responsibilities
- Process cuurent customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Follow Up on prospective leads generated by Marketing
- Perform 15min Discovery call with prospective customers to identify insurance needs
- Work in Erie Agent Exchange to originate and close quotes
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
