What are the responsibilities and job description for the Ohio CAT Field Service Supervisor position at Ohio CAT?
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
JOB SUMMARY:
The Field Service Supervisor leads our talented team of Field Service Technicians in getting our customers back to work! As a Field Service Supervisor, you will manage the day-to-day Field Service Department operations, communicate with our customers, and lead the service staff. In addition to the day-to-day operations, you will also take part in the development and training of your field technicians and be involved in process reviews to ensure that we are running an efficient and effective service department. Join Ohio CAT today as a Field Service Supervisor, and be a part of building the world around you!
COMPETENCIES:
- Individuals must be highly motivated, with excellent leadership, communication, customer interaction, and organizational skills.
- Must have advanced computer skills with an understanding of Caterpillar systems.
- High School diploma or equivalent.
- Prior industry knowledge of the products along with a technical background of the products sold and serviced.
- Supervisory experience is required.
- Ability to handle multiple tasks and have a teamwork ethic along with exceptional knowledge of construction equipment.
PHYSICAL REQUIREMENTS:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
BENEFITS:
- 401(k) Match and Employer Discretionary Contribution.
- Three different Health Insurance options.
- Including an HSA health insurance option with a zero employee payroll contribution and an employer contribution of $1,200.00 per year.
- Dental and Vision Insurance.
- Credit Union Access.
- Life Insurance, Short-Term Disability, and Long-Term Disability.
- Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
- Base pay plus annual bonus potential
- Company SuccessShare bonuses
EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $80,000 - $85,000
