Regional Coordinator, Southwest

Location: Southwest

Organization: The Ohio Children’s Alliance

Position Type: Full-time, remote staff residing within the state of Ohio will be expected to attend meetings and events as required by their position or requested by their supervisor. 

Compensation: $50,000-55,000, negotiable commensurate with experience. Generous paid time off, health/dental/vision/life insurance coverage, 401(k) retirement benefit, professional development opportunities, and public service student loan forgiveness.

About Us: 

Through its mission, the Ohio Children’s Alliance applies the collective strength of its members to sustainably improve the provision of services to children, young adults, and families through policy advocacy, performance improvement, and member support.

Collaborate and advocate with great people! We are a team of talented and diverse people, who are passionate about building innovative solutions to challenges facing kids and families. With community agencies as our partners, we are empowering families to raise Ohio’s next generation of leaders. Join us! 

Role Overview: We are seeking a highly organized and detail-oriented individual to assume the role of the Regional Coordinator for the Bridges program.  Reporting directly to the Program Manager, this role is ideal for an individual with a deep commitment to enhancing the well-being of transition-age youth. The position focuses on fostering meaningful relationships with community stakeholders and professionals while serving as the regional expert and lead provider of training and technical assistance to designated agencies.

The Regional Coordinator will ensure compliance with Bridges' processes and policies while consistently delivering high-quality care and service. This role focuses on managing several key areas for the Bridges program through coordination with the Case Coordinator and regional service teams, ensuring quality of services are delivered and met consistently.   Key responsibilities include training and technical assistance to regional Bridges team members, implementing Continuous Quality Improvement (CQI) strategies, and tracking performance outcomes. Additionally, the Regional Coordinator will cultivate and maintain relationships with community stakeholders through strategic marketing efforts and regular communication to share program updates and foster engagement.

The ideal candidate will exhibit qualities of passion, curiosity, critical thinking, and a responsive approach to problem-solving. This individual should thrive in a collaborative environment, promote teamwork, and demonstrate a commitment to innovation.

Key Responsibilities:

• Collaborative Support: Supervise and provide ongoing technical support and training to regional service teams, ensuring policies and procedures are followed.  Facilitate routine meetings with providers to field questions and guidance for case scenarios.  Ensure new guidance is effectively and consistently communicated. Assist with onboarding and training new staff. Provide daily oversight of regional program implementation as the primary point of contact and subject matter expert. Manages a referral tracking system to determine capacity needs for the region.
• Continuous Quality Improvement: Adhere to the Continuous Quality Improvement plan by monitoring case compliance through audits.  Develop and follow a technical support plan to promote performance improvement.  Employ Corrective Action plans tailored to meet the service team's needs and promote performance improvement.
• Young Adult Support: Assist the young adult during the transition to Bridges enrollment and assignment to the service team. Navigate and resolve barriers or issues negatively impacting the young adult.  Participating in opportunities to obtain valuable feedback from young adults about their lived experiences and ways to enhance the program further.
• Community Engagement: Attend and share valuable information about Bridges at conferences hosted by community stakeholders.  Facilitate presentations and training opportunities to expand Bridges marketing and awareness.  Develop and maintain relationships and partnerships with community stakeholders such as housing providers, PCSAs, CASA, OhioRISE, mental health providers, probation officers, high schools, job development programs, etc. 
• Communication: Participates in and ensures the implementation of new strategies. Contributes to the discussion by providing insight into policies and procedures. Assists with developing program goals that foster program enhancements. Coordinates and facilitates regional meetings and training opportunities for regional staff.

Qualifications:

• A minimum of Bachelor’s Degree in human services, criminal justice, or related field and experience working in a social service or community-based organization     
• Familiarity with local community resources and networks
• A commitment to advancing equity 
• Professional attitude and appearance   
• Excellent written and verbal communication skills   
• Highly organized; resourceful and proactive; pays close attention to detail   
• Strong time-management skills, with the ability to prioritize tasks   
• Ability to handle sensitive and confidential information
• Crisis intervention training or experience preferred
• Ability to collaborate with multiple teams of people simultaneously 
• Ability to work independently and as a member of a team
• Strong problem-solving and critical-thinking skills
• Ability to collect, analyze, and interpret data
• Ability to quickly gain proficiency using other software and web-based platforms as needed
• Proficiency with Microsoft Office 365 products (Outlook, SharePoint, Teams, Word, PowerPoint and Excel) 

Why Join Us?

• Impactful Work: Be part of making a real difference in the lives of children and families across Ohio.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Supportive Team: Work with a passionate and dedicated team committed to excellence.
• Flexible Environment: Enjoy a dynamic work environment with flexibility.
• Diversity: The Ohio Children's Alliance is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We welcome and value the contributions of people from different backgrounds, cultures, identities, and experiences, and we strive to create a work environment where everyone can belong, thrive, and grow. 

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and passion for the role to

Join us in our mission to create a brighter future for Ohio’s children and families. Apply today and be a part of something truly special!

Salary : $50,000 - $55,000