Supervisor Off-Site Rehabilitation Services (Villa Point)

Description

The job description reflects the general details considered necessary to fulfill the essential job functions and

shall not be construed as a detailed description of all work requirements inherent in this position. Other specific

job-related knowledge and skills may be required.

Supervisor Job Description:

The supervisor will be responsible for covering all manager duties when the Director is not available/on

premises. The supervisor will also work with the Director to complete all duties in a timely manner. Must be

capable of identifying situations that may adversely affect patient outcomes, compliance, and reimbursement.

Have working knowledge of payors and their impact on Out-Patient Rehabilitation Clinics. The Supervisor will

follow department policies and Director recommendations to correct problems in these areas. If guidance is

needed, will seek guidance from the Director of Rehabilitation Services. Will perform daily tasks/duties as

requested from the Director. See Essential Job Functions for daily tasks.

PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving, and educating

individuals relative to their specific health needs. Through these actions, the general health of Ohio County and

surrounding areas will improve.

MISSION STATEMENT: Ohio County Healthcare exists to provide quality nursing services to the

patients/customers of Ohio County Healthcare and surrounding areas needing this service.

WORKING ENVIRONMENT: The usual working space is a well-ventilated area. Requires standing, walking,

turning, bending, stooping, and lifting patients. Fine and gross motor skills. The environment may be stressful at

times, therefore the ability to work under stressful conditions is necessary. May be exposed to bloodborne

pathogens at times in patient care. May have occasional exposure to radiation during radiology procedures and

to dangerous chemicals (cleaning and disinfecting agents.

ESSENTIAL JOB FUNCTIONS:

Is responsible for providing supervisory functions for site of Rehabilitation Operations in doing the following tasks:

a. Maintains the work schedules, assigns duties assuring work and schedules are distributed and assures optimal staffing to provide patient care.

b. Assist with addressing staff concerns.

c. Assures daily assignments/tasks are being accomplished and staff remain productive and efficient.

d. Assist with development and adherence to all disciplines specific evidence based and standards of practice within the department.

e. Ensure therapy service provision and documentation of services are compliant according to departmental guidelines/regulations.

f. assist with competency checklist completion.

g. Provide input on annual performance appraisals.

h. Works in collaboration with the director to acquire additional staffing as needed and assuring new hires are appropriately trained/serve as preceptor

i. Collaborates with other departments to meet staff, clinic and organizational needs.

j. Orders and receives supplies, works with outside vendors and contract groups to assure clinic needs are met.

k. Performs quality assurance audits and patient satisfaction surveys routinely. Guiding staff in needed improvements.

l. Maintains time and attendance logs, keeping Director aware of excessive occurrences that need attention.

m. Collaborates with Director in poor employee performance matters.

n. Is a first contact for customer service issues/address customer concerns. Is the clinic’s customer service representative for patients, providers and other hospital departments. Resolving and addressing issues as they may arise.

o. Utilizes Microsoft Office (Word, Excel, Outlook)

p. Proficient in Meditech EMR

q. Utilizes ordering programs for supplies management, as needed

r. Other duties as needed within support services

s. Frequently access email to stay up to date on new information within the organization and provide a way of communication between staff.

t. Performs all procedures in accordance with established policies and procedures of OCH and adheres to legal compliance policies and other regulatory issues

u. Demonstrate good communication with upper management.

v. Assist with strategic planning, development and implementation of new service lines and service improvements.

w. Attend leadership training/monthly meetings as determined by manager/director.

x. Be an example of leadership during daily therapist’s tasks.

y. Be familiar with disciplines within your clinic to assist with clinical leadership and staff support.

z. Be a point of contact and support for your therapists.

aa. Ensure positive morale within the department.

bb. Works 60% of the time providing discipline specific treatments to patients and 40% of time in supervisory work, this may fluctuate at times due to clinic needs.

cc. Participate in other duties as assigned by manager/director.

Maintains and continues professional self-development and exhibits positive human relations.

1. Accepts supervision. Seeks guidance/assistance as needed and accepts supervisory feedback non-defensively.

2. Demonstrates a cooperative attitude in interactions with others.

3. Tactful – maintains composure and is diplomatic in all situations.

4. Treats all hospital associates, patients, and visitors with courtesy and respect. Exhibits caring attitude towards co-workers.

5. Shows enthusiasm for the job and supports the hospital’s purpose, vision, values and objectives.

6. Uses time effectively and sets appropriate priorities.

7. Adheres to lines of authority and uses proper channels for communication.

8. Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.

9. Cooperates with staffing needs; assists in covering open shifts when needed.

10. Maintains skills as evidenced by competency testing and ongoing performance as observed by supervisory staff.

11. Has desire to learn new skills/information relating to job duties.

12. Shows evidence of prompt and thorough response in handling correspondence, reports and special projects as assigned.

Maintains safe and therapeutic environment.

1. Takes necessary safety precautions.

2. Reports any faulty equipment, infection or safety hazards to appropriate personnel and understands completion of event report.

3. Uses equipment and supplies in safe, efficient manner. Charge capture methods utilized according to established process.

4. Knows and responds appropriately to all emergency codes. Reports to assigned area during emergency event and carries out assigned functions in timely manner.

5. Knows and utilizes proper body mechanics.

6. Accountable for ensuring patient/staff safety during the course of performing duties.

7. Makes appropriate request for supplies or equipment needed.

Upholds standards of practice and code of ethics for all age groups.

1. Adheres to code of ethics, standards of practice, legal compliance policies and other regulatory policies.

2. Performs all assigned procedures according to established policies and procedures of OCH.

3. Demonstrates EMR proficiency

4. Recognizes and supports patient rights. Maintains confidentiality in all hospital matters. Adheres to HIPAA policies.

5. Adheres to bloodborne pathogens and infection control/prevention policies including the exposure control plan and employee health protocols.

6. Follows and upholds hospital personnel policies.

7. Committed to continuous performance improvement/quality improvement and actively participates and supports the organization’s improvement efforts.

8. Actively participates in review and revision of policies and procedures as well as in development of new policies.

9. Dress and grooming reflect pride in self and the hospital. Adheres to the departmental as well as hospital wide dress code.

10. Courteous friendly and helpful to new employees, students and personnel from other areas. Explains work accurately, clearly and according to established policy and procedure.

11. Maintains BLS, ACLS and PALS provider status as applicable to position.

12. Maintains required hours for licensure.

13. Attends staff meetings 80% per year.

14. Attends mandatory education offerings including annual hospital education.

15. Attends 50% of in-services per year.

16. Dependable and reliable in attendance and punctuality. a. Perfect attendance – exceeds standard. b. Absent 1-5 occurrences – meets requirement. c. Absent 6 or more occurrences – needs improvement, does not meet standard.

Qualifications

QUALIFICATIONS:

1. EDUCATION: Masters or Doctorate of Physical Therapy, Occupational Therapy or Speech Therapy

2. EXPERIENCE:

    A. PREFERRED experience of 3-5 years in Therapy Discipline with 2-3 years of leadership experience

    B. REGUIRED Experience of 1-2 years of Physical Therapy, Occupational Therapy or Speech Therapy

        and interest in leadership development

3. OTHER REQUIREMENTS keyboarding skills, self-motivated, Excellent interpersonal and communication

skills