Epic Application Analyst (Information Technologist 3)

INFORMATION TECHNOLOGIST 3

Epic Application Analyst

What You'll Do : As an Epic Application Analyst supporting the Electronic Health Record at OhioMHAS, many opportunities are offered to impact family, friends, and the residents of the State of Ohio. The Analyst in this role will primarily work with the initial implementation of the Epic System and then support the system and end user to make sure the technology is optimized for our Regional Psychiatric Hospital for enhanced work processes and overall patient care.

We are a close-knit community of IT staff and develop applications which allows mental health and addiction providers to serve our community in need. Our applications support, regulate, fund, and collect data to allow our organization the ability to respond to those in crisis as well as those needing continuity of care.

• Acts as the primary support contact for the application's end users.
• Identifies issues that arise in their application area as well was issues that impact other application teams and working to resolve them.
• Guides workflow design, builds and tests the system, and analyzes other technical issues associated with Epic software.
• Identifies and implements requested changes to the system.
• Serving as a liaison between end users' workflow needs and Epic implementation staff.
• Maintaining regular communication with Epic representatives, including participating in weekly team meetings.
• Working with Epic representatives, internal business community, and end users to ensure the system meets the agency's business needs in regard to the project deliverables and timeline.
• Develops an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participates in training and working with end users.
• Troubleshoots problems and questions.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Receives orientation related to mentorship and applies as necessary (e.g., definition, purpose, strategies, and evaluation techniques).
• Promotes system security and awareness by adhering to the Agency's and / or State's IT security policy(s) and standards.
• Stays current regarding new technologies, standards and techniques and learns and / or acquires new skills as required.

This is an hourly position covered by the OCSEA / AFSCME bargaining unit (union), with a pay range of #33 on the OCSEA Pay Range Schedule. Normal working hours are 8 : 00 a.m. - 5 : 00 p.m. Monday - Friday. This position is located within the Office of Information Technology, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 33rd floor, Columbus, Ohio 43215.

Unless required by any applicable union contract and / or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

This position may require out-of-state travel.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees

Qualifications

Position Qualifications

Option 1 : Do you possess 36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting.

Option 2 : Have you completed an undergraduate core program in computer science or information systems; 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting.

Option 3 : Do you have the equivalent of minimum class qualifications for employment noted above. Note : The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question.

All eligible applications shall be reviewed considering the following criteria : qualifications, experience, education, and active disciplinary record. (OCSEA)

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.

Preferred qualifications : EPIC certification

Job Skills : Information Technology

Technical Skills : Information Technology, Customer Service

Professional Skills : Critical Thinking, Customer Focus

Primary Technology : Integration Middleware