Management Evaluation Specialist (HS Program Consultant)

Office of Family Assistance

What You’ll Do

In this role, you will be responsible for researching, analyzing, observing, and interpreting data, policies, procedures, and processes to ensure that the local implementation of Ohio’s Supplemental Nutrition Assistance Program (SNAP) is in compliance with federal regulations and state laws.

• Conducts holistic Management Evaluation reviews of County Departments of Job and Family Services (CDJFS) to monitor the implementation of the Supplemental Nutrition Assistance Program (SNAP) at the local level in Ohio.
• Reviews a specified number of SNAP cases for payment accuracy and timeliness and enters all findings into a database.
• Interviews CDJFS management and line staff responsible for determining eligibility for SNAP, conducting E&T assessments, screening SNAP applications, training CDJFS staff, reviewing internal SNAP cases, and implementing the National Voter Rights Act rules.
• Interviews CDJFS management and line staff responsible for completing assessments for the SNAP Employment & Training program.
• Observes eligibility interviews and assessments completed by CDJFS staff.
• Researches and analyzes various reports and websites to determine compliance with federal or state performance standards.
• Schedules and facilitates various meetings with CDJFS managers, including executive directors.
• Develops charts, graphs, and reports to communicate the results of the ME Reviews, both while in progress and when complete.
• Tracks all completed tasks and outcomes of reviews.
• Managing multiple, time sensitive assignments at once.
• Staying current with rapidly changing federal regulations and state laws.
• Knowledge of Supplemental Nutrition Assistance Program (SNAP) policies and procedures.
• Strong oral communication skills, including diplomacy, patience, friendliness, and confidence (facilitating meetings, sharing complex information verbally, group presentations, coaching, and consulting, etc.).
• Strong writing skills using plain language (correspondence, emails, reports, charts, etc.).
• Be able to gather and analyze data, arrive at valid conclusions, and then develop and communicate solutions in a helpful way.
• Time management.
• Microsoft Office tools, including Word, Excel, Outlook, and Teams.
• Experience accessing case information in the Ohio Benefits (OB) eligibility system.
  
  

Schedule: Hours are Monday – Friday, 8 AM-5 PM

Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid driver’s license

PN(s): 20042061

Option 1

The ideal candidate, at minimum, must have the following:

• Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field;
  
  

AND

18 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

Option 2

• Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field;
  
  

AND

18 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

Option 3

• Equivalent of minimum class qualifications for employment noted above.
  
  

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $30.37 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 12

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$30.37

$31.91

$33.45

$35.07

$36.83

$38.58

$40.47

$42.48

Annual

$63,170

$66,373

$69,576

$72,946

$76,606

$80,246

$84,178

$88,358

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Organization

Job & Family Services

Agency Contact Name and Information

odjfscareers@jfs.ohio.gov

Unposting Date

Feb 20, 2025, 11:59:00 PM

Work Location

James A Rhodes Office Tower 31

Primary Location

United States of America-OHIO-Franklin County-Columbus

Other Locations

United States of America-OHIO-Franklin County-Columbus

Compensation

$30.37

Schedule

Full-time

Work Hours

8:00 am – 5:00 pm

Classified Indicator

Classified

Union

1199

Primary Job Skill

Human Services

Technical Skills

Data Entry, Technical Writing, Communications, Human Services

Professional Skills

Attention to Detail, Teamwork, Time Management

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Public Assistance
• Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support
  
  

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do everyday.