County Engagement Manager (Medicaid Health Systems Admin 1)

What You Will Do At ODM

Office: Operations

Bureau: Business Operational Support

Classification: Medicaid Health Systems Administrator 1, PN 20097684

PN 20097684 This position will oversee the Southwest Ohio region which include the following counties:

Vanwert, Putnam, Allen, Mercer, Darke, Preble, Butler, Auglaize, Shelby, Miami, Montgomery, Greene, Clark, Champaign, Logan, Union, Hardin

Job Overview

This position will require travel throughout Ohio, some of which will include overnight stays.

As the County Engagement Manager in the Office of Operations, Ohio Department of Medicaid (ODM), your responsibilities will include:

• Develop and maintain relationships between ODM and county JFS offices
• Maintain communication with CDJFS by attending in-person & virtual meetings
• Provide strategic oversight of CDJFS’ Medicaid eligibility health care delivery operations (e.g., application processing, eligibility system business requirements, customer experience services levels, workforce management/planning) through county engagement and evaluation
• Analyze data from various reports and ascertain analysis of the data
• Ensure CDJFS’ compliance with Medicaid eligibility rules, policies, and procedures
• Conduct business needs assessment of Southwest engagement region (eligibility policy training, system training, and eligibility system needs).
• Develop and implement policies and procedures governing the delivery of Medicaid eligibility health care services administered by CDJFS to Ohio’s Medicaid population.
• Evaluate the need to revise related Medicaid eligibility policies and procedures.
• Respond to sensitive inquiries and contacts from ODM Leadership, Ohio Job and Family Services Directors’ Association, sister-state agencies, public and government officials
• Develop and deliver presentations to state and county agencies, community and advocacy groups, and stakeholder associations.
• Develop and monitor evaluation process for CDJFS operational changes.
• Collaborate with CDJFS to achieve high service levels and integrate quality improvement approaches to streamline county eligibility operations.
• Plan and direct CDJFS health care service quality improvement initiatives
  

Completion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 mos. exp. in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis).

• Or 12 months experience has Medicaid Health Systems Specialist, 65293,
• Or equivalent of Minimum Class Qualifications for Employment noted above may be substituted for the experience required, but not for the mandated licensure.
  
  

Job Skills: Health Administration

Organization

Medicaid

Agency Contact Name and Information

HumanResources@medicaid.ohio.gov

Unposting Date

Mar 24, 2025, 11:59:00 PM

Work Location

Lazarus 4

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$37.53/hour

Schedule

Full-time

Work Hours

8:00 am - 5:00 pm

Classified Indicator

Classified

Union

Exempt from Union

Primary Job Skill

Health Administration

Technical Skills

Health Administration

Professional Skills

Consultation, Establishing Relationships, Managing Meetings, Written Communication

Agency Overview

About Us:

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

Responsibilities

Ohio Department of Medicaid plays a unique and necessary role in supporting the governor’s vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.