What are the responsibilities and job description for the Front Desk Agent position at Ohio Gymnastics Institute?
Overview
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. As a Front Desk Agent, you will play a crucial role in maintaining the smooth operation of our front office.
Responsibilities
- Greet and assist guests upon arrival, ensuring a positive first impression.
- Manage phone systems to handle incoming calls, inquiries, and reservations.
- Provide excellent customer service by addressing guest needs and resolving issues promptly.
- Perform data entry tasks accurately, including guest information and registrations.
- Maintain office management duties such as scheduling appointments and managing calendars.
- Assist with administrative tasks as needed to support the overall operations of the office.
- Collaborate with other departments to ensure seamless communication and service delivery.
Qualifications
- Previous experience in a front desk or customer service role is preferred.
- Strong communication skills with a focus on customer support and satisfaction.
- Proficiency in using office equipment and phone systems.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Attention to detail in data entry and record keeping is essential.
- A positive attitude and willingness to learn are highly valued traits for this position.
Join our team as a Front Desk Agent, where your contributions will help create memorable experiences for our guests!
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 10 per week
Schedule:
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $12 - $14