What are the responsibilities and job description for the Front Desk Receptionist - PRN position at Ohio Hospital for Psychiatry?
We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday.
Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient.
PURPOSE STATEMENT:
Perform general clerical duties in accordance with the office procedures of the facility.
ESSENTIAL FUNCTIONS:
- Responsible for handling front office reception and general administrative duties.
- Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
- Notify facility personnel of visitor’s arrival.
- Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
- Keep track of inventory and work with supply vendors to ensure a well-stocked office.
- Answer and transfer telephone calls or take messages.
- Handle facility inquiries and provide general information.
- Sort and deliver incoming mail and send outgoing mail.
- Copy, file and update paper and electronic documents.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High School diploma or equivalent required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Not Applicable
BENEFITS:
Ohio Hospital provides a comprehensive package of benefits for our staff working 30 hours / week. Current benefits include:
- Competitive hourly rates with shift differentials available
- Medical, dental, and vision insurance
- Acadia Healthcare 401(k) plan
- Excellent training programs
- Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities!
TRAINING AND ORIENTATION (optional)
Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.
Experience
Required- 2 year(s): Telephone
- 1 year(s): Front Desk/ Receptionist
Education
Required- High School/GED or better
Skills
Required- Oral Communication
- Leadership
- Customer Focus
Behaviors
Required- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)