What are the responsibilities and job description for the Manager-Milieu position at Ohio Hospital For Psychiatry?
- Manage day-to-day operations of the units to ensure clinical aspect meet all regulatory requirements for the residents.
- Responsible for safe and effective day-to-day management of the milieu through adequate staff coverage, training and developing sound policies, procedures and protocols.
- Plan and develop unit schedules and provide a safe and positive environment on the units. Responsible for staff - ratio compliance.
- Provide training and orientation for new staff.
- Provide direct feedback, coaching, mentoring and training. Identifies staff development, training, and compliance issues with required training.
- Provide support to the RN Supervisor regarding scheduling of staff as required by regulation and safety need.
- Manage the maintenance of records. Reviews content, accuracy and timeliness of paperwork required by milieu staff.
- Ensure 100% compliance of individual records.
- Provide direction and assistance in supervising patients in crisis intervention, emergency and conflict situation, which may include physical management and/or de-escalation.
- Debrief with staff and patients after such intervention.
- As a team leader, must be able to assist with patients and cover unit tasks as necessary to maintain ratio.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Two or more years’ experience in a behavioral health environment required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
Must have an active, non-restricted nursing license (LPN or RN) for the state of Ohio.
Experience
Preferred- Must have CPR and De-escalation/Restraint certification required (training available upon hire and offered by facility).
- 2 year(s): Experience in a behavioral health environment required.
Behaviors
Preferred- Leader: Inspires teammates to follow them
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
