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Eligibility Referral Specialist II

Ohio Means Jobs
London, OH Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/15/2025

Join Our Team! Eligibility Referral Specialist 2 – Casebank

Location: Madison County Job and Family Services
Employment Status: Full-Time
Normal Work Hours: Monday – Friday, 8:00 AM – 4:00 PM
Pay: $18.81-$28.22
FLSA Status: Non-Exempt

Make a Difference in the Lives of Public Assistance Recipients!

Are you passionate about helping individuals and families access the resources they need? Madison County Job and Family Services is seeking a dedicated Eligibility Referral Specialist 2 – Casebank to join our team. This full-time role offers you the opportunity to play an essential part in evaluating and supporting public assistance applicants, helping them access important programs such as Cash, Medicaid, and SNAP food assistance.

As an Eligibility Referral Specialist 2, you will be responsible for determining initial eligibility for public assistance programs, maintaining communication with recipients, and performing various administrative tasks to ensure eligibility remains accurate.

What We’re Looking For:

  • Education: High school diploma or equivalent.
  • Experience: Previous experience in public assistance or case management is a plus, or an equivalent combination of education and experience.
  • Licenses/Certifications: Valid Ohio driver’s license with insurability under the County vehicle insurance policy.

Skills & Abilities:

  • Strong communication skills, with the ability to interview applicants and provide clear information.
  • Ability to gather, verify, and process information in a timely and accurate manner.
  • Proficiency in using office software and case management tools such as Ohio Client Scheduling, EDMS, and Pilot Capture.
  • Ability to manage sensitive information with confidentiality and professionalism.

Why Work with Madison County Job and Family Services?

  • Make a Difference: Directly contribute to ensuring that public assistance recipients receive the benefits they are eligible for.
  • Competitive Benefits: Health benefits, paid time off, and more.

Ready to Make an Impact? Apply Now!

To apply, submit your resume and application to the Madison County Department of Job and Family Services HR Racheal Morrison Email: racheal.morrison@jfs.ohio.gov.

Job Type: Full-time

Pay: $18.81 - $19.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Ability to Commute:

  • London, OH 43140 (Preferred)

Ability to Relocate:

  • London, OH 43140: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $28

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