What are the responsibilities and job description for the Patient Services Associate - Centralized Hire position at Ohio State University Physicians, Inc.?
Overview
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.
About the opportunity
We are now hiring patient service associates for our Centralized Hiring program. The centralized hiring program allows for a unique opportunity that during a four week training period, you would train within multiple clinics and/or specialty areas. During these four weeks you will be in communication with your manager to provide feedback about your experience in the clinics. Ultimately you will work with the manager to find the right clinic for your permanent home at the completion of the training.
Applying to this position will mean that you would be considered for a PSA position throughout all our facilities. This includes but is not limited Worthington, Upper Arlington, Hilliard, Campus Area, Gahanna, Westerville, New Albany and Dublin.
*To apply for this position, we require that you have open availability to work Monday - Friday between the hours of 7:30am and 5:30pm for a total of 40 hours per week.
Responsibilities
The Patient Services Associate is responsible for coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable.
Qualifications
- High School diploma or equivalent
- One year of customer service experience in a healthcare setting
- Skill in problem solving, and ability to manage multiple priorities
- Ability to convey information both in writing and verbally.
- Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
Pay Range
USD $16.27 - USD $24.40 /Hr.Salary : $16 - $24
