What are the responsibilities and job description for the ATS Support Specialist position at Ohio State University Wexner Medical Center?
Job Description
System Monitoring and Support
- Provide on-site support for health system automated systems such as JBT and Moxi robots.
- Monitor the operation of vehicle fleets from desktops or mobile devices.
- Check functions related to cart dispatch, washers, elevators, detent groups, and cart destinations.
Issue Identification and Resolution
- Detect and address errors in vehicles, elevators, and cart washers.
- Resolve issues like full detent groups, traffic backups, and network communication failures.
Environmental Oversight
- Conduct rounds to ensure hallways and rooms are clean and orderly.
- Dispatch carts as necessary to maintain operations.
Use of Technology:
- Leverage dashboards and reports for system performance insights.
- Track equipment issues with maintenance software (CMS).
- Use Microsoft Teams and OneDrive for documentation, sharing information, and storing incident media (photos/videos).
*Hiring for multiple positions and shifts
Minimum Requirements
High school diploma and one year of experience with trouble shooting electrical, mechanical, or computer systems.
Our Comprehensive Employee Benefits Include:
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
- And much more!
