What are the responsibilities and job description for the Medical Assistant 2 position at Ohio State University Wexner Medical Center?
FUNCTION
Clinical Support is responsible for assisting healthcare professionals in providing a variety of direct and indirect patient care activities in collaboration with the patient, family, and other members of the care team.
SUB-FUNCTION
Medical Assistants are responsible for performing routine administrative and patient care support activities in a Health System medical practice to assist medical or nursing staff in the examination and treatment of patients.
CAREER BAND
Individual Contributor - Technical - Work is primarily achieved through individual efforts or by participation on functional or project teams. May coordinate, influence, or review the work of others. May be the primary owner / authority on a given program or process. Performs work of technical (i.e. skilled trade), operational, or administrative nature. Work is performed within clearly established guidelines and procedures. Execution of work is dependent on guidance and decisions made by others. At Lead level may coordinate and review day-to-day work of others. Typically does not require a university degree but post secondary education or training may be useful or required.
CAREER LEVEL
Proficient technically or operationally. Continues to develop confidence and knowledge in more advanced technical and operational areas. Basic knowledge of processes and / or tools required for the role through on-the-job experience and training. May serve as informal resource for less experienced colleagues. Recognizes and solves routine issues that occur within the team or department without supervisory approval. May rely upon guidance and training from supervisor and more experienced colleagues when atypical issues are encountered. General support and instruction given for routine work but more detailed instruction and guidance needed for new activities or special projects. Evaluates and selects solutions from established options or procedures. Typically interacts with immediate supervisor and work team on routine matters and may also occasionally interact with other teams, departments, or customers. Effectively communicates more complicated information.
MINIMUM REQUIRED QUALIFICATIONS
High School graduate and successful completion of a Medical Assistant Training Program. Medical Assistant certification is required with the approved certifications (i.e. CMA, NRCMA, RMA, CCMA, NCMA). 1 year of relevant experience required. 2-4 years of relevant experience preferred.
