What are the responsibilities and job description for the IT Student HelpDesk position at Ohio State University?
Job Details
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Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
Job Title:
IT Student HelpDesk
Department:
Athletics | Information Technology-JM
Job Description
IT Help Desk Student Assistants are responsible for assisting coaches and support staff with IT needs such as: troubleshooting computer issues, setting up computers for swaps and new employees, assisting coaches configuring mobile devices. Other duties include, but not limited to, answering help-desk phones, processing/replying to IT tickets, troubleshooting tier 1 IT questions, prepping old hardware for surplus, updating inventory, and assisting with IT support at some Athletic department hosted events including Football and Basketball.
We are looking for someone who is customer service and detail oriented as you will be working amongst professional coaches and support staff. In addition, someone who is interested in working IT in the Sports Industry or looking to learn a bit of both, no previous knowledge is required but preferred. Training is provided to our student staff. You will also have the opportunity to see many different facilities that Athletics operates in as we assist staff across a variety of buildings.
Additional Information:
Location:
Fawcett Center for Tomorrow (0284)
Position Type:
Temporary (Fixed Term)
Scheduled Hours:
20
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
- Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
- Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:
IT Student HelpDesk
Department:
Athletics | Information Technology-JM
Job Description
IT Help Desk Student Assistants are responsible for assisting coaches and support staff with IT needs such as: troubleshooting computer issues, setting up computers for swaps and new employees, assisting coaches configuring mobile devices. Other duties include, but not limited to, answering help-desk phones, processing/replying to IT tickets, troubleshooting tier 1 IT questions, prepping old hardware for surplus, updating inventory, and assisting with IT support at some Athletic department hosted events including Football and Basketball.
We are looking for someone who is customer service and detail oriented as you will be working amongst professional coaches and support staff. In addition, someone who is interested in working IT in the Sports Industry or looking to learn a bit of both, no previous knowledge is required but preferred. Training is provided to our student staff. You will also have the opportunity to see many different facilities that Athletics operates in as we assist staff across a variety of buildings.
Additional Information:
Location:
Fawcett Center for Tomorrow (0284)
Position Type:
Temporary (Fixed Term)
Scheduled Hours:
20
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
