What are the responsibilities and job description for the BRANCH OPERATIONS MANAGER & LOAN OFFICER position at OHIO VALLEY BANK?
Job Details
Description
You are responsible for supervising branch operations, managing customer retention, mentoring and developing branch staff and working with other departments to support growth of the bank. You are responsible for interviewing potential loan applicants, assisting those clients with completion of the application, evaluating the content and analyzing the merit of the application based on available credit information, analyzing debt to income and loan values. You are responsible for making credit decisions within lenders lending limits or seeking approval from supervisor or Officer Loan Committee. You are responsible for maintaining compliance with BSA. Establish relationships/referral network with local realtors and business leaders through business calling and community engagement.
Qualifications
*Supervise branch operations including customer service, account services, loan applications and closings (where applicable), vault/safe deposit boxes, branch capture and various monthly reports, facility management (including but not limited to ATM's, CDU's, C/M's and building maintenance upkeep and repairs).
*Manage branch employees by providing supervision, scheduling, leadership, coaching, and advice. *Motivate employees to meet branch goals and accountabilities.
*Manage customer retention by building, maintaining and mending relationships.
*Promote bank products and services, implement sales initiatives and incentive programs, as well as training, mentoring and development of staff.
*Continually strive to meet accountabilities and goals.
*Mentor and develop staff by conducting quarterly & annual employee evaluations.
*Community Involvement by participating and promoting impact days.
*CSR & ASR Duties
*Taking applications for installment, in-house residential real estate and secondary market loans.
*Analyzing customer requests and counseling the best product fit.
*Order necessary reports.
