What are the responsibilities and job description for the Crew Member position at Ohio Valley Dairy Queens?
Job Summary
As a Crew Member, you will be an essential part of our team, providing exceptional service to our customers in a fast-paced environment. Your role will involve preparing food, taking orders, and ensuring that the café area is clean and welcoming. You will have the opportunity to engage with customers, promote menu items, and contribute to a positive dining experience.
Duties
- Greet customers warmly and take their orders accurately.
- Prepare food and beverages according to company standards.
- Operate cash registers efficiently and handle transactions with precision.
- Maintain cleanliness in the café area by sanitizing surfaces and bussing tables.
- Assist in upselling menu items to enhance customer satisfaction and sales.
- Ensure all food safety and sanitation guidelines are followed.
- Collaborate with team members to ensure smooth operations during busy periods.
- Handle customer inquiries and resolve any issues promptly.
Skills
- Strong customer service skills with a friendly demeanor.
- Basic math skills for handling transactions and retail math.
- Ability to upsell products effectively to increase sales.
- Experience in quick service fast food restaurants is a plus.
- Proficient in operating cash registers and handling cash transactions.
- Knowledge of sanitation practices to maintain a clean work environment.
- Ability to work efficiently in a team-oriented setting while managing multiple tasks.
- Flexibility to adapt to various roles within the café as needed.
Join our team as a Crew Member, where you can develop your skills in a dynamic environment while delivering top-notch service to our valued customers!
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $11 - $13