What are the responsibilities and job description for the Physical Therapy Receptionist (FT) position at Ohio Valley Surgical Hospital?
Physical Therapy Receptionist (Full-Time)
We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust.
The PT Registrar/Receptionist is responsible for the courteous and prompt processing of patients at the waiting area. The PT Registrar/Receptionist is responsible for answering all incoming telephone calls and directing the calls to the appropriate personnel. The PT Registrar/Receptionist will be cross-trained in other functions of the business office. The PT Registrar/Receptionist will verify the accuracy and completeness of patient clinical, demographic, and insurance information upon admission of the patient. The PT Registrar/Receptionist will enter corrected patient information in to the medical software system at the time of admission. The PT Registrar/Receptionist will communicate patient and/or PT/PTA delays and cancellations.
REQUIREMENTS:
- High school graduate or equivalent
- Demonstrate ability to type 45 wpm
- Comprehension of medical terminology
- One year receptionist/registration experience preferred in an ambulatory surgery facility, acute-care hospital, or doctor's office
- Experience using scheduling software preferred
- Experience using Windows 10
