What are the responsibilities and job description for the Medical Receptionist/Front Desk position at OhioHealth?
Overview
We are seeking a skilled Medical Receptionist to join our healthcare team. The ideal candidate will have experience in medical administrative support and patient service, ensuring efficient operations at the front desk.
Duties
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers and nursing staff of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining front office supply inventory
- Conducts confirmation calls for upcoming appointments
- Pulls patient charts and organizes appropriately
- Prepares new patient charts
- Assists patients in completing New Patient Paperwork when necessary
- Completes Medical Records requests
- Processes patient payments for bill pay and co-payments
Qualifications
- High School Graduate or GED: Required
- Minimum of 1 year experience in a clinical setting: Preferred
- Excellent communication and interpersonal skills: Required
- Previous experience in front desk operations: Preferred
- Able to work in a fast-paced medical practice while maintaining a high level of professionalism
- Ability to work well with physicians, employees, patients, and referral sources
- Detail oriented, thorough, and exact
Join our team to contribute to providing exceptional patient care in a fast-paced medical environment.
Job Type: Full-time
Pay: $15.44 - $17.75 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Free flu shots
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15 - $18
