What are the responsibilities and job description for the GUEST ROOM ATTENDANT position at Ohkay Casino?
Job Details
Description
POSITION SUMMARY:
Cleans all assigned guest rooms according to standards. Maintains work areas in a clean and organized manner.
JOB REQUIREMENTS:
- Responsible for cleaning guest rooms according to status and adhering to high quality standards.
- Responsible for vacuuming, empty trash, changing linens, scrubbing toilets and bathtubs, mopping, and dusting.
- Responsible for identifying engineering problems during guest room cleaning; preparing work orders and forward to supervisor for assignment.
- Responsible for contributing to conservation standards, including water, energy, supplies, and linen.
- Responsible for reporting and turning in all lost and found articles promptly.
- Responsible for assisting in maintaining cleanliness of public areas assigned.
- Responsible for reporting immediately any safety concerns, damage to room, or missing items.
- Responsible for working closely with inspector/inspectress to insure guest rooms are met with the highest standards of cleanliness.
- Responsible for maintaining the organization, and keeping cart well supplied at all times.
- Responsible for stocking rooms with all the basic necessities guests will need for their stay.
- Responsible for performing other duties as assigned.
- Responsible for the familiarity of the hotel, casino, services we offer, and the image we wish to project.
- Responsible for replacing event schedules with updated calendar of events, damaged event schedules and seeing that each room has a current event schedule
Qualifications
EDUCATION/EXPERIENCE:
High school diploma or equivalent. Prior housekeeping experience preferred. Some knowledge of sanitation and cleaning standards.
SKILLS:
Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum number of rooms as specified by management
Ability to work independently with minimal supervision
PHYSICAL DEMANDS:
Requires lifting or carrying weight up to 40 lbs., walking, and standing, bending, kneeling, and climbing of stairs.
EQUPIMENT:
Utilize equipment such as pan and broom, vacuum, step ladder, and scrubbers. Uses chemicals in a proper, safe and responsible manner.
MENTAL DEMANDS:
Distinguish between clean and dirty surfaces.
WORKING CONDITIONS:
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts; high precarious places; noise level in the work environment is usually quiet.