What are the responsibilities and job description for the Crew Members ( Wow Bao, Salt Lake International Airport) position at OHM Concession Group?
Description
WOW BAO is hiring CREW MEMBERS for our Salt Lake International Airport location.! Must have weekend availability.
We are looking for those who have…
- Great customer service skills
- Friendly and outgoing attitudes
- Ability to work on a team
Innovative. Fast Pace. Growth.
Wow Bao was recently named #1 Restaurant Brand of the Year by Fast Casual magazine, making history as the first company to ever win twice.
Wow Bao is an innovative Asian fast casual restaurant that fuses superior hospitality and industry leading technology to deliver signature flavors “at the speed of life.” Our menu features rice bowls, pan-seared potstickers, dumplings, soups, and our iconic Bao – steamed hot Asian buns with a variety of savory and sweet fillings. Join the fastest growing Asian virtual kitchen concept in the US!
We serve savory steamed buns in a fast-paced environment with a guest-centered service approach. We offer dining discounts, flexible schedules, competitive pay, health care benefits for those who qualify, and a supportive company culture.
We foster a culture of caring.
Whether it’s our guests or our employees, we put people first. We strive to inspire, to motivate, and to appreciate one another every day. We live by the golden rule and treat everyone with kindness, empathy, respect, and a healthy dose of humor. We take our work, not ourselves, seriously.Join the Wow Bao team! We serve savory steamed buns in a fast paced environment with a guest-centered service approach. We offer dining discounts, flexible schedules, competitive pay, health care benefits for those who qualify, and a supportive company culture.
Crew Members work all stations within Wow Bao including cashier, concierge, bao, rice, and expo.
Equal Opportunity Employer
Requirements
ESSENTIAL FUNCTIONS: (Other duties will be assigned as needed) Must be willing and able to do the following:
- Interacts with all Guests while practicing C.A.R.E. Hospitality (C*ontact, Above and Beyond, Respect, E*nthusiasm).
- Upholds Wow Bao’s 5 Operational Commitments.
- Promotes and fosters a culture of care and teamwork among co-workers.
- Takes accurate food and beverage orders.
- Prepares all food while following Wow Bao’s Sacred Standards.
- Knows the menu thoroughly to guide Guests through the ordering process.
- Presents current promotional information to Guests and encourages their participation.
- Partners with other Crew Members, Shift Supervisors, and Managers to meet target goals during a shift.
- Practice restaurant cleanliness at all times.
- Ensures that supplies are well stocked.
- Maintains a fast speed of service.
- Takes orders from Guests and inputs their selections into the store’s computer system.
- Accurately processes Guest payments.
- Accurately accounts for and balances all sales and receipts at the end of a shift.
- Follow recipes with great attention to detail.
- Comply with all safety and sanitation guidelines and procedures
- Interacts with and communicates to teammates so everyone executes a successful shift.
- Sort and wash dirty dishes and properly store them once they are dry and clean.
- Removes garbage and keeps the garbage area cleaned.
- Availability to work a variety of hours, days and shifts, including holidays and weekends.
- Other duties will be assigned as needed
Requirements:
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.
- Treats all with respect and professionalism.
Physical Demands:
- Continuous standing and walking.
- Moving safely through all areas of the restaurant, which may include stairs and uneven or slick surfaces.
- Working in confined spaces of varying noise and temperature levels.
- Lifting and moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Accessibility varies by location
Benefits
- Health Insurance (medical, dental, vision)
- Life Insurance paid by employer
- Paid Time Off after 1 year of employment as a full time.
- Employee Meals
- We foster a culture of CARE
*Benefits may not apply to all employees, eligibility based on full or part-time status
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Referral program
Shift:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Basic math: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
Salary : $17 - $19