What are the responsibilities and job description for the Food Runner/Expo - PNS Airport position at OHM Concession Group?
OHM Concessions Group owns, operates and manages restaurants in airports across the United States. We pride ourselves on excellent customer service and a fun work environment.
A restaurant expo, or expeditor, serves as an intermediate between customers and the kitchen staff. The expo position is a significant role, given that customer satisfaction depends heavily on how good he or she is at the job. This is a position that requires the individual to be both an independent decision-maker and a team player simultaneously. There are several responsibilities to fulfill as a restaurant expo.
Flexible shifts and schedules available. Full and part-time available.
Duties & Responsibilities:
Flexible shifts and schedules available. Full and part-time available.
Duties & Responsibilities:
- Deliver food orders to customers quickly and accurately
- Uphold sanitation and food safety principles
- Ensuring the efficient flow of orders from the waiters to the kitchen
- Ensuring orders are being prepared with the correct priority
- Assisting in the final preparation of dishes
- Check in with customers to ensure their experience is satisfactory
- Relay reports of customer satisfaction to the management and relevant parties
- Ensure patrons have all the appropriate tableware they need to properly enjoy their food
- Assist setting up tables before service with appropriate utensils, napkins, etc
- Handle various impromptu requests from customers
Requirements & Qualifications:
- High school diploma or GED
- Ability to pass pre-employment (post offer) background check.
- Have the ability to communicate effectively in English
- Open availability and flexible schedule for demanding hours.
- Legally authorized to work in the U.S.
- An upbeat and friendly attitude
- Trustworthy and reliable
- Commitment to excellent customer service
- Able to handle working in a fast-paced environment
- Be able to work in a standing position for long periods of time
- Able to bend and kneel through shift; able to lift up to 25 pounds or more
Perks:
- Full-time employees can take advantage of medical, dental and vision benefits.
- Discount employee meal
- Time and half pay on six major holidays
- Competitive wages
- Room for advancement
OHM Concession Group is committed to positively impacting the lives of our Associates, Families and Business Partners.
