What are the responsibilities and job description for the Customer Service & Project Manager – Restoration Services position at Ohm Restoration?
At Ohm Restoration, we believe in more than just fixing structures – we restore peace of mind. As a trusted leader in the restoration industry, we specialize in helping homeowners and businesses recover after disasters, whether it’s from water, fire, mold, or storm damage. Our team is dedicated to walking our clients through the complexities of the restoration process with empathy, clarity, and a commitment to quality. We’re not just repairing buildings – we’re restoring lives.
Position Overview :
We are looking for a dedicated Customer Service & Project Manager to join our team and serve as the crucial bridge between our clients and our restoration experts. This role is customer-focused, where you will be the main point of contact for clients navigating the often overwhelming process of home or business restoration. You’ll manage projects from start to finish, ensuring that each step is clearly communicated, deadlines are met, and our clients feel supported every step of the way.