What are the responsibilities and job description for the Patient Coordinator II position at OIA of Fort Walton - Fort Walton, FL?
Description
Institute of Diagnostic Imaging is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Patient Coordinator II for a full-time position in our Women's Imaging Department located in Fort Walton Beach, FL.
Schedule: Monday - Friday from 8:00am-5:00pm
This pivotal role is integral to providing exemplary patient care and support within our Women's Imaging services. The Patient Coordinator will be responsible for handling all aspects of patient interactions related to Women's imaging appointments. This includes scheduling, follow-ups, and ensuring that patients receive the highest level of service throughout their experience. The ideal candidate will possess strong communication skills, a compassionate demeanor, and a comprehensive understanding of the healthcare environment. Working collaboratively with our skilled staff, the Patient Coordinator will facilitate seamless patient flow and maintain accurate documentation. Additionally, you will educate patients regarding the procedures involved in mammography, Bone Density and Ultrasound exams, addressing any concerns they may have. This role not only enhances the patient experience but also supports the overall mission of our organization to promote health and well-being. We encourage any individual who meets the qualifications and is passionate about patient advocacy in a clinical setting to apply and become a part of our team, making a lasting difference in the lives of our patients and their families.
PAY AND BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:
- Shift Differential Pay and Quarterly Bonus Program
- Paid Time Off and Holiday Pay
- Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
- 401(k) plan with Company Match and Company-paid Life Insurance
- Short-term and Long-term Disability and Employee Assistance Program
CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Patient Coordinator I -- Patient Coordinator II -- Business Office Supervisor -- Business Office Manager
The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.
Requirements
EDUCATION:
- To be competitive, must have high school diploma or general education degree (GED).
SKILLS/ABILITIES:
- Excellent customer service skills.
- Excellent intrapersonal communication skills.
- Ability to work independently and multitask.
- Ability to provide documentation accurately and concisely.
- Experience within the Radiology field is a plus.
- Knowledge of medical terminology.
- Knowledge of computer applications and Microsoft Office.
- Strong time management skills.
Institute of Diagnostic Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience.
Serving patients in over 50 communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology, or results. We are always recruiting talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.
We review every resume and we’re actively interviewing! Apply today for immediate consideration!
We are an Equal Opportunity Employer.
OIA Core Values: Respect – Integrity – Accountability – Commitment - Results