What are the responsibilities and job description for the Field Service Rep position at Oil States- Houma?
Oil States Skagit SMATCO recognizes that our diverse workforce is our greatest asset. We offer a competitive compensation package, including paid time off as well as health insurance eligibility on the first day of employment. Paid time off includes vacation, holiday and sick time. Benefits include medical, dental, vision, 401k, life insurance, long and short term disability, and flexible spending accounts. When we contribute to the company’s success, we all win.
Oil States is currently looking for qualified candidates for the position of Field Service Rep in Houma, Louisiana.
POSITION SUMMARY:
The Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Travel to rig location, diagnose problem, utilizing written procedures and assembly manuals, and advise customer of work involved.
- Perform the necessary repairs or service to include the rebuild of damaged or worn components, installation of new or replacement parts and/or routine maintenance.
- Complete written service and required inspection reports.
- Install, start up, and perform function tests on new equipment.
- Perform in-house assembly and refurbish work on equipment when not in the field.
- Perform inspections as per API.
OTHER DUTIES AND RESPONSIBILITIES:
- Instruct customers on operation of new and refurbished equipment.
- Coordinate with customers and company all parts and equipment needed.
- Assist junior level mechanics.
- Perform other duties assigned by supervisor.
- Comply with Federal, State, OSI and Customer safety/environmental policies and procedures.
QUALIFICATION REQUIREMENTS:
- High school education or equivalent and additional vo-tech training in mechanics, electrical, structural, precision tooling and related skills.
- Three years prior experience.
- Ability to operate necessary hand tools, gages, and equipment.
- Frequent and extended offshore travel is required.
- Intermediate mathematical and measurement computations required.
- Good verbal and written communication skills.
COMPENTENCY REQUIREMENTS:
- Meet the requirements of our Short Service Employee Program for new employees.
- Meet the required training of OSI Safety/Environmental Programs
- Attend all OSI offshore required training
- Attend Crane/Winch 101 training or have prior experience in repairing/installing of equipment manufactured by OSI Houma or a competitor.
PHYSICAL REQUIREMENTS
- Pushing/pulling, lifting, bending, standing, throwing, kneeling, balancing, carrying, sitting, walking, crawling, climbing, crouching, reaching, and working within a confined space.
- Lifting requirement of 45 pounds.
- Non climate controlled environment.
An Equal Opportunity Employee
An E-Verify Employer
Un empleador de E-Verify
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)