What are the responsibilities and job description for the Spa Hike Guide position at Ojai Valley Inn & Spa?
The responsibility of a Hike Guide is providing safe and educational guided hiking and other interpretive experiences and activities for guests for the Ojai Valley Inn. A Hike Guide is responsible for greeting guests and maintaining a healthy, safe and positive relationship with them. The Hike Guide is expected to be able to answer questions about the local flora and fauna, upsell personal training and hiking activities, report and help resolve guest challenges and ensure all rules and regulations are enforced.
** This is an on-call position.
Essential:
High school diploma or GED is required
First Aid Training and CPR/AED Certification required
Ability to communicate in English with guests/visitors to their understanding.
Outgoing personality
Love of fitness, health and balanced lifestyle
Is consistently at work on time and ensures work responsibilities are fulfilled
Maintains a professional demeanor under all situations and keeps emotions under control
Basic knowledge and fundamental computer skills
The ability to communicate well with guests, resort management and fellow associates
Be active in the role of safety and security.
Desirable:
Some College;
Experience in hospitality, the Spa Industry, fitness industry or equivalent
Knowledge of a fitness facility and physiology, fitness equipment and pool environment
ESSENTIAL JOB FUNCTIONS:
Adhere to all policies and procedures within the spa.
Responsible for greeting guests and maintaining a healthy, safe and positive relationship with them.
Communicate on a daily basis with associates and guests to ensure excellent guest service.
Must be on time, in designated area, interacting with guest, and maintaining the fitness facility.
Give guidance and answer guest questions about local flora and fauna.
Provide basic fitness information, promote fitness activities.
Help resolve guest challenges.
Promote Personal Training, hiking, geocache hiking activities.
Properly handle and report guest accidents.
Maintain complete knowledge of:
Ojai Valley Inn & Spa standards of service and conduct training accordingly.
Spa/Inn features/services, hour of operation.
Up to date OVIS guest special activities.
The pay for this position is $16.50/hour.
Salary : $17
