What are the responsibilities and job description for the Group Sales Manager position at Okana Resort?
About Us:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.
OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.
Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Group Sales Manager to join our Sales team to launch this world-class property.
Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.
Our Vision for our team members:
What you will be doing:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.
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Overview:
Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.
Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Group Sales Manager to join our Sales team to launch this world-class property.
Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.
Our Vision for our team members:
- Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
- Contribute to our distinctive atmosphere and foster your personal and professional growth
- An individual committed to creating exceptional guest experiences
- Be appreciated for what you bring to the team
- Learn and grow with a company that values its associates
Why OKANA:
- Competitive wages
- People-first culture
- Health insurance
- Retirement savings
- Growth opportunities
- Paid time off
- Festive environment
- Perks & discounts
About the role
The Group Sales Manager is a specialist in booking groups within the Native and Indigenous markets as well as state and federal government markets. They must have proven experience selling in both markets, including a thorough understanding of how government per diems work within the resort pricing guidelines. This position will have a booking goal that will include new group bookings and repeat business from previous clients. They must fully understand hotel operations to ensure that commitments are made, which results in positive guest experiences. This position requires participation in active sales solicitation, upholding company sales policies and positively contributing to the resort’s Yield Management strategies, networking through participation in community and professional associations, activities and events.
What you will be doing:
- Communicate accurately to operations, the details needed to satisfy the contract.
- Contact representatives from respective market segments to solicit business for the hotel.
- Demonstrate positive leadership characteristics, which inspire employees.
- Finalize contracts for group bookings.
- Maintain work area clean and organized.
- Promote employee empowerment.
- Relay accurate forecasting information for rolling forecast.
- Report all unsafe conditions immediately.
- FConverse with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations.
- Consult newspapers, trade journals, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.
- Entertain potential clients/guests.
- Execute cut-off dates on group bookings.
- Plan and conduct pre-cons and post-cons.
- Prepare and mail brochures, menus to prospective clients.
- Analyze requirement of function, outline available hotel facilities and service offered and quote pricing.
- Arrange for VIP amenities to be delivered.
- Assist in planning and participating in sales blitz.
- Complete other duties as assigned by supervisor to include cross training.
- Involved in community as assigned by supervisor.
- Obtain 2 years history on blocks of 50 rooms or more.
- Obtain reader board summaries from competition.
- Attend mandatory meetings.
- Participate in annual competitor survey.
- Other duties as assigned by Supervisor.
What you bring to the role:
- 2 years of previous full-service hotel sales experience
- High school degree required; associates /bachelor’s degree preferred
- Personality to work closely with prospective clients to negotiate contracts.
- Business communication skills include preparing RFP’s and contracts for clients.
- Read, write, and speak English fluently.
- Computer proficiency in Word, excel, and PowerPoint.
- Present a professional appearance and personality to confidently interact with clients and hotel team members.
- Ability to manage time to meet needs of clients
- Effective computer with clients and hotel team
OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
