What are the responsibilities and job description for the RESERVATIONS MANAGER position at Okana Resort?
About Us :
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description :
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.
Overview :
The Reservations Manager oversees the reservation department, ensuring that all reservations are handled and processed promptly and accurately. The position requires exceptional customer service skills, strong organizational abilities, and the capacity to lead a team. This individual will work closely with the Director of Revenue Management and sales department to manage hotel inventory with the goal of maximizing occupancy and room revenue. The OKANA Resort is part of Pyramid Global Hospitality , a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Qualifications :
- Bachelors degree preferably in Hospitality Management or business-related field.
- 3-5 years of management experience in reservations in a hotel or resort.
- Computer proficiency with hotel property management systems.
- Analytical thinker that can read, interpret, and respond to strategy related data.
- Ability to work under pressure and collaborate with team members to develop sound strategies to improve revenues.
- Excellent problem solver with a customer-centric focus.
- Knowledge of revenue management principles and practices.
