Ward Clerk/Reception

Okeechobee SNF Operations, LLC -

Record medical and administrative information in accordance with our established charting and documentation policies and procedures. Maintain the Daily Census Report and submit to Nurse Supervisor / Charge. Nurse. Maintain an up-to-date roster of residents for your assigned unit. Answer telephone, page calls, deliver messages to residents, etc., as necessary. Maintain a current listing of emergency phone numbers for your assigned unit. Record appropriate resident identification data on designated medical records, wristbands, etc., as required. Record vital signs as directed. Forward new diet orders and / or diet changes to the Director of Food Services. Keep nursing service personnel informed of residents’ appointments. Assist in arranging for and making resident appointments for diagnostic and therapeutic services. Admit, transfer, and discharge residents. Assist in arranging for transportation, packing residents’ belongings, escorting them to discharge / transfer area, loading, etc., as necessary. Complete necessary medical and administrative records upon the resident’s admission, transfer, and / or discharge. Notify the Nurse Supervisor / Charge Nurse should a resident be discharged without a physician’s order. Forward completed charts of discharged residents to the Medical Records Department. Direct visitors to resident rooms, office areas, etc., as necessary. Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the facility. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift. Maintain the confidentiality of all resident care information. Treat all residents fairly, and with kindness, dignity, and respect. Knock before entering the resident’s room. Report all allegations of resident abuse and / or misappropriation of resident property.